Upgrade
Insults on top of incompetence, huh?
this post was submitted on 30 Apr 2025
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Mildly Infuriating
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That kind of fuckery drove me off a company-sponsored training course.
Their deliberate word choice of “upgrade” to supported operating system is mildly infuriating.
They probably assume you are running something like Windows 7
Uhh
Your operating system, Linux, is not supported…
Uhh
Your operating system, Linux, is not supported
They know which operating system you use based on the user agent, so they know it's Linux.
Which will be "If not Windows 11 or Mac os then report os string". I don't think they specifically took the time to research different OS's and list them.
They're probably using a third party library to do user agent detection. I doubt anyone ever tested their code on Linux in the first place. They're probably writing code like "if Windows version >= 10 or macOS version >= 10.14 or Android version > 10 or iOS version > 14" and Linux just happens to fall through because it has none of those versions.
Captain, what should we do? She's not on the list.
This is like the Apple Business website, which only works in Safari, according to them. Used the User-Agent Switcher plugin, and the website/dashboard works just fine on Firefox in Linux.
You heard that OP? That's how you do it, it'll still work on Linux.
welp, I use Vivaldi without any user-agent switching and it works fine
Haiku OS stumbles into the room, gags at the PearsonVue stench, beats a hasty retreat
I had this problem with Pearson. I got around it by making sure my bowser (librewolf) reported windows as my user agent. This was last semester for an online intro level course, ymmv
Edit: I see your other posts about how its not blocking access... Tbh I don't remember checking, I just remember checking my browser settings haha. Guess I didn't have to bother.
Pearson has an effective monopoly on teacher certification tests. I don’t understand why private companies get to make up so many of the rules.
Money makes might makes right
Bonus points if it's a Linux course
How tf do you not support an operating system. Like you gotta go out of your way to detect and block the operating system. Like if you put in 0 effort it would probably work but your company really spent money making their product less accessible for no reason.
Because Linux doesn't have any legitimate programs to enforce the DRM on their files, presumably. Plus their .exes/.dmgs for companion tooling won't work on Linux, unless you're the kind of person smart enough to bypas this message.
To be honest, the code generating this message probably just checks if you're on at least Windows 10 or macOS 14 to make sure their code works, and just echoes back the OS if it's not supported (Android, iOS). I doubt anyone bothered testing for Linux on their website, let alone care to fix the problem.
I don't really disagree with you. It's dumb to go out of your way to block an OS that probably works just fine.
That said, the answer is probably "lawyers" and an attempt to limit liability. People rely on the course materials to work. If they don't want to out the effort into testing to ensure that their software works on Linux, even if it would probably be fine, they may want to limit the possibility of being sued by someone when it somehow screws up their semester.
So, they out up a soft barrier that says "this may not work right" but let you use it anyway. They have deniability if something goes wrong while the savvy Linux user probably just laughs and changes their user agent.
Essentially, no one is hurt and the lawyers are happy.
They're under a class-action lawsuit currently for using biometric data in a US state where it's illegal. Just kinda interesting. https://www.bipatestsettlement.com/Home/FAQ
what could they possibly be doing that requires an os?
Widewine? Maybe they have some content that requires L1, which still doesn't work on Linux because of totally legitimate technical reasons that are absolutely not at all utter horseshit. Or they might be using some browser APIs that are not properly supported on Linux. There are a few of those.
They want to find excuses not to provide any customer service
They mean downgrade
The most infuriating part is that they call it an "upgrade"
Yeah I go from an OS that I know how to use up and down to an ad riddled bloated piece of garbage. Thanks!
"Our spyware is not able to accommodate your platform."
The horror stories I've read about what you give the software access to do (assuming there's truth to them; I've never run it myself).
Edit: I'm realizing now your screenshot is probably for a web course.
It's hilarious how bad it is
I won't ramble but I'm a cybersecurity professional with a lot of certs and... I've played with it (Pearson VUE)
Hey Pearson, I have completely defeated your anticheat measures. Ironically, have used my expertise to pass cybersecurity exams. Fight me.
Hey OP, use a free windows VM. Guess how many monitors your VM has? Guess how many your host can have? Yeah.
This was 2019, so they may have gotten past that but I tells ya... For folks testing cybersec pros, they sure don't have airtight opsec.
I found more, but cannot responsibly disclose 😊
They’re in the business of selling the illusion of security to university administrators.
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You should get bonus points in cybersecurity for bypassing that crap
This is why I just suck it up and go to a testing center even though more often than not it’s unpleasant too. I’m not installing all their tools and having to clear an entire room so there’s nothing that can be seen is such a hassle.
"upgrade"
Upgrayedd. With two "d"'s. For a double-dose of telemetry.
A CEO's love is very different from that of a FOSS.
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I would Honestly just set your user agent to Windows. It is good for privacy and is the default for Librewolf.
I ran into this before too, I believe I got around it with a User Agent changer… that or a windows 10 VM with 2 cores and 2GB of RAM that ran only Firefox… or you may be able to just press remind me later and suffer little/no consequences
I think it’s just because people that use Linux are generally more technologically inclined and are more likely to try and get around their crappy DRM
Yeah, I can still access it just fine, but the word "Upgrade" didn't make me very happy...
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I had a course where the teacher basically said you would have a hard time passing if you did not have a windows laptop because it was the only OS that worked well with their program.
The program was Excel workbooks
College is a joke
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