I do not miss working retail

Everyone treats you like scum

The state should allow every retail worker to carry a cattle prod or electric whip and give them free reign to utilize it

they are feeding the tos into ai and using it to find the loophole

hope this helps

I think you're onto something there. I've worked the e-mail job and for a while I thought I was just dealing with general statistic illiteracy levels, especially if you take into account how many people are literate in the sense they can read at a 6th grade level or so.

But then the same people can suddenly parse text way beyond that. my new personal theory is that reading isn't something done halfway automatic for them, it's a chorse. Like takes actual effort. They can if they want to, for most things they just don't.

I am pretty convinced that most Americans who are illiterate are just lazy. They could do it but they don't care to or lack the attention span. Giving people a list of steps to take to accomplish something results in them giving up reading anything after step three and reporting that it didn't work. They'll say they followed all the steps in a guide, then I'll ask them about the specific step they clearly didn't do and they'll say they did it, then I'll ask them a specific part of that step and they'll do it and hey wouldn't you know it, the guide does work.

Because if I act incompetent I get better service. You don't start a call with tech support by telling them all the troubleshooting you've already done. You let em read the script, push the sales on you, and then you get the technician in ten minutes rather than an hour.

Look I wouldnt have done the reading if the teacher didnt say we would get a water park trip for doing the reading

We gotta start convincing people that communism is the ultimate treat LMAO

I have a lot of customers who, rudely leaning over to stare at my screen, ask "what's the price" when the price is the main thing on the screen in a size fuckoff font. Unless I'm annoyed I will just tell them, though sometimes I wait for them, or mutely highlight the price.

And that insistence on backseat browsing while being unwilling to read the screen anyway leads to this near-verbatim exchange I've had with a dozen people:

"This one should wor-"

"Scroll back up"

"We don't have that, it doesn't work for this anyway."

"Okay okay, do you have it?"

"We don't have it, and it doesn't work for this."

"So you don't have it?"

"We don't have it. But thi-"

"What about that one?"

"That one would work. We don't have it though, or I would have said."

Maybe I’m illiterate, I had a hard time reading your post