Also, "seeing a financial return" is not equivalent to "using AI was a good idea". There are multiple companies I've interacted with that e.g. use AI as their support tool and cut their 'real' support team hugely. And it's so furiously useless that I quickly hate the company because it can't support shit.
A lot of these companies who are seeing a financial return today, will quickly see that go away as their business stagnates/shrinks from offering a shittier service. And a lot of those that don't will be companies that can just get away with infinite enshittification and externalising their costs (eg natural monopolies, stuff people need to live, etc), thus making all of life worse even if their line goes up.




who could've seen this coming