Hunting back through shit once you did it, filling all these fucking text fields, hunting every time for "project type" to also properly categorize what you did. Realizing you forgot something on a previous screen, and having to X out of the one you finally filled out, and having to add some fucking field and then re-enter everything all over again. And let me restate, when someone wanted something, you COULDNT TELL. It had a notification feed, but the feed was literally filled with notifications that somebody created a task for someone else, that they added a start date for someone else, an end date for someone else, added a type, added a description, added hours, added this and that. The widgets created by Jira to solve this problem couldn't even handle the volume of projects and would, for instance, pick a random 99 items to check out of however many you were allowed to see.

We switched from JIRA to Azure like a year ago for ticketing and I actually miss it lmao. ADO is this but 100x worse in my experience.

They eventually asked us to LOG the TIME spent IN JIRA and 2 weeks later they actually completely gave up on Jira. We just completely stopped tracking our work.

They were planning a pivot to Salesforce where they'd do the exact same thing again you just didn't see the VISION