this post was submitted on 20 Feb 2026
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My favorite is when someone tells me that they are too old to learn about new technology, or that they can't use a device because they aren't very tech-y. No, you just refuse to learn.

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[–] Rhynoplaz@lemmy.world 67 points 6 days ago (3 children)

Clicking OK without reading the box.

It won't work, I get an error.

What's the error say?

Let me try again. Ok it says enter a time.

Did you enter a time?

No.

[–] osanna@thebrainbin.org 29 points 6 days ago (1 children)

dear god, if people actually read the screen, most Helpdesk jobs would be gone. read the damn screen, put that into your favourite search engine. bam. profit.

[–] halcyoncmdr@piefed.social 9 points 5 days ago (1 children)

And an actual search engine... Not an LLM prompt. A plain regular search engine!

Put the error wording in quotes. Scroll past the AI LLM response they force at the top. That first result under there almost certainly gives you the answer.

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[–] starlinguk@lemmy.world 9 points 5 days ago (3 children)

You've met my mother in law, I see. And my dad. Why do they do that? It must be an age thing.

[–] quediuspayu@lemmy.dbzer0.com 10 points 5 days ago* (last edited 5 days ago)

That transcends all ages, it has to be related to the irresistibility of big red buttons.

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[–] scytale@piefed.zip 51 points 6 days ago (4 children)

Not exploring the Settings menu of a new device. That should be the first thing you do when you first power on a new device. Most people just go with whatever the default settings are. Hell, some have never even seen their settings menu beyond the wifi connection.

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[–] AndyMFK@lemmy.dbzer0.com 32 points 5 days ago (3 children)

"XYZ company already has all my data so I don't care that they're spying on me and selling my data to advertisers"

Fucking makes my blood boil. These people have absolutely zero critical thinking skills, or self respect

[–] Imhotep@lemmy.world 10 points 5 days ago

blood boil

I’m the same, but I try to explain the errors of their ways in the most relaxed manner.
Most times it doesn’t make a difference but once in a while someone is receptive and makes a change. and it’s really rewarding.

It has been theorized once 25% of the population accepts an opinion the rest tends to follow, so I try to be optimistic and take it one step at a time. Lately I’ve had the impression I’m seeing progress.

[–] Tippon@lemmy.dbzer0.com 9 points 5 days ago (1 children)

The thing is though, that most people don't know why that's a problem, and privacy advocates seem to think that 'you've got a door on your bathroom' is a gotcha.

If someone is giving Google their home address and work address, and planning the route to get traffic data, they're not going to be concerned when Google Maps suggests their work address as a destination through the week. Same for their shopping data. 'Of course Amazon knows what I like, I do my shopping there!'

We need better ways to explain it to people who don't understand it, and who are not interested in it or the tech behind it. We have a big problem on Lemmy where we tend to assume that everyone understands the same issues as us, just not as well.

[–] snooggums@piefed.world 8 points 5 days ago* (last edited 5 days ago) (1 children)

If someone is giving Google their home address and work address, and planning the route to get traffic data, they’re not going to be concerned when Google Maps suggests their work address as a destination through the week.

It isn't that they aren't concerned, that is actually something many people see as a benefit. Yes, I still use google maps because it remembers destinations and has traffic density alerts and a bunch of other stuff that require tracking but those are a separate thing from google selling that tracking data to third parties. The former is a benefit and the latter is a problem.

[–] Tippon@lemmy.dbzer0.com 4 points 5 days ago

That's part of my point. For most people, giving Google their data means things like their travel info. The majority of people don't understand that tracking data is different, or what it means. When you tell them not to give their data to big corporations, they think you mean any data, and don't know that they can get data that you might not want shared

[–] Ghostie@lemmy.zip 3 points 5 days ago* (last edited 5 days ago) (1 children)

I dislike the “privacy fiends” that hang around those subs/forums/instances but try to debate you out of trying. The “akschaully that wouldn’t work because…” people. Who are they helping?

[–] AndyMFK@lemmy.dbzer0.com 3 points 5 days ago

Totally agree. Perfect is the enemy of good. If people would just drop meta, and Microsoft. That would go a long way and would be pretty easily achievable for most people.

Alphabet would be huge but because most phones run android (including my own), that's a big ask, too big without a good viable alternative ATM

[–] ViatorOmnium@piefed.social 29 points 5 days ago (1 children)

People need to learn innovation is not always progress, and that some paths forward are dead ends.

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[–] rumschlumpel@feddit.org 31 points 6 days ago* (last edited 6 days ago) (1 children)

Being completely uncritical of it. This ties into being unwilling to learn, if they're introduced to word processors via MS Word, many people are completely unwilling to move to something else like LibreOffice Writer, even if it's not actually that different.

Back to the first sentence, too many people just aren't willing to consider the ramifications of living in a walled garden made and maintained by foreign far-right groups, or if they are generally aware and critical of it, it usually still not enough to actually do something against it. That includes people who are generally tech savy, most of my millenial-or-younger friends and relatives aren't on Signal, including one who is a software developer and vocally critical of Trump and US tech companies. Meanwhile my parents and grandparents have no issue using Signal.

And what makes so many people so willing to look at ads? I know way too many people who could easily use adblockers if they wanted, but just don't.

[–] Fondots@lemmy.world 13 points 6 days ago (3 children)

My parents are older, in their late 60s and 70s, neither of them are particularly tech-savvy. They're not totally helpless, they'll usually do an alright job of basic troubleshooting like making sure things are plugged in, turning it off and on again, even look around a bit for settings and try to Google their problems before calling me.

They'd been using a copy of office 2003 or something like that age since that was new, they had the disk and didn't feel any need to upgrade to a newer version. At some point they "upgraded" their computer to windows 11 which finally seemed to break compatibility with that old version of office.

Of the two of them, my mom is slightly more technically savvy. They had started using Google docs at her job before she retired, so she was able to switch to that with no major issues.

My dad couldn't quite get the hang of that. I put libre office on their computer and told him it was just like Microsoft but free, and he's been using that just fine since then.

Their computer, while technically compatible with Windows 11, seems to really struggle with it. They're old retired people, they watch YouTube, do basic word processing and spreadsheets, check their emails, and go on Facebook. It's not a beefy computer and they don't need one, I'm pretty sure there are smart toasters or something these days that can do everything they need.

On a whim I stuck a bootable USB flash drive with Linux Mint on it in their computer about a week ago, and have had them test drive that. It does everything they need, they've had no issues with it so far, and even running off a flash drive it's been running smoother than windows 11.

So when I go visit them tomorrow I'm gonna be making some backups and installing Linux on their computer.

Pretty much the one program they use that's not a web browser or office software they use is Hallmark card studio (2007 I think) to print their own cards. Not gonna be the end of the world if they can't use that anymore, but fingers crossed I'll be able to get that running in wine. Wine HQ lists its compatibility as garbage but I don't think anyone has tried to do it in a few years and wine has come a long way recently, so I'm cautiously optimistic.

So if these two old people can learn to use libre office and Linux, no one has an excuse.

[–] rumschlumpel@feddit.org 10 points 6 days ago (5 children)

I think Linux has a peculiar learning curve. If someone else installs it for you and does basic tech support once in a while, and installs a beginner-friendly distro, and the users only use very basic stuff like word processors and browser-based social media, it's really easy, even easier than Windows. For people who know just about enough to install new software and reinstall Windows, Linux can be fairly difficult since a lot of the system plumbing just works quite differently, and these users are also tempted to install more difficult-to-use-and-maintain distros. Then once you're very tech-savvy, Linux becomes easier than Windows again because it mostly does what you want and doesn't fight you like Windows, and it's often a first class citizen when it comes to software development.

[–] Fondots@lemmy.world 6 points 5 days ago

Yeah, it's absolutely a weird curve like that

I'm kind of in the second batch where things get hard, I've managed to keep myself from diving headfirst into some crazy hard to maintain distro and biting off more than I can chew, but it's really weird not knowing how things the way I did on windows.

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[–] bridgeenjoyer@sh.itjust.works 13 points 5 days ago

That any website outside of corpo net is the Evil Dark Web. I can't stand my tech illiterate friends that refuse to use the fediverse or any non tracking YouTube links. If a site is HTML only they shit their pants.

When did people get so dumb about computers ? Man.

[–] EndlessNightmare@reddthat.com 7 points 4 days ago

The idea that people are available 24/7.

[–] Ilixtze@lemmy.ml 9 points 5 days ago* (last edited 5 days ago)

My sister works in tech and it's concerning to me how much she believes all the hype from tech startups. Sometimes i wonder if she is serious and sometimes it is painfully obvious she is.

I remember one time she urging me to use this app that 'translated cat meows.' the concept sounded just silly to me but I induldged her by recording and "translating" the meows of her cat that i had been taking care of for a couple of years. The interpreted cat meows according to the app revealed that the cat supposedly loves me, and i' m her favorite and she is sad when i am not around. (which is standard cat behavior if you treat them well and especially for this cat that is very caring and social.

My sister reacted like she was jealous, not only believing everything the app translated but also feeling like i displaced her as her cat's favorite human. The whole experience was surreal.

[–] YeahIgotskills2@lemmy.world 20 points 6 days ago (1 children)

Totally. There's old duffers at work that struggle to open a word doc, but are strangely adept at Navigating Facebook...

[–] OwOarchist@pawb.social 8 points 5 days ago (1 children)

And then there's my girlfriend, wanting help with some arcane bullshit on Facebook because I'm 'good with computers' ... but I've never used Facebook before, never even seen the page she's messing with, and I only half understand what she's trying to accomplish.

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[–] baggachipz@sh.itjust.works 15 points 5 days ago (1 children)

People with no technical background insisting that “AI” is taking over and is sentient, even when I try to explain how it actually works. They refuse to believe that maybe all of those breathless “news” articles are clickbait hype-mongering.

“You just don’t like it because it’s gonna take your job!” Keep believing that, imbeciles.

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[–] MrsDoyle@sh.itjust.works 10 points 5 days ago (4 children)

I'm old and tech-y, and my contemporaries still use the "I'm too old to learn" line on me - and then ask me to sort out their issue. Deeply annoying.

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[–] Retail4068@lemmy.world 15 points 5 days ago (9 children)

Linux nerds screeching about how Linux desktop works perfectly out of the box and with less time and effort then Windows/OsX.

It's entirely counterproductive to adoption.

[–] baggachipz@sh.itjust.works 5 points 5 days ago

“I got my 107 year-old great grandmother running Arch from the command line in 20 minutes! Now she browses with Lynx and hosts a Matrix server.”

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[–] Sterile_Technique@lemmy.world 17 points 6 days ago (2 children)

WAY too many people don't realize "AI" is just marketing bullshit, and genuinely think that LLMs and shit are literal intelligence in a computer.

For one, it's driving every company under the sun to shove it into every product under the sun; and two, if we ever do create a true AI (what we're calling "AGI" now, at least until marketing drives that one to meaninglessness too and we have to move the goal posts again), it's going to be humanity changer in par with shit like discovering fire... and people will be confused as all hell becuase "wE've hAd tHAt foR yEArS!" cuz they'll think its the same spell-checker-that's-wrong-occaisionally-and-generates-nudes that we have today.

[–] Iconoclast@feddit.uk 6 points 5 days ago* (last edited 5 days ago) (1 children)

LLMs are AI - always have been. The term “artificial intelligence” has always been broad in computer science: it covers anything that performs a cognitive task normally requiring human intelligence. A chess engine from 1999 is AI. A spam filter is AI. An LLM is AI. Narrow AI, sure, but still AI.

The confusion comes from people equating “AI” with sci-fi AGI (human-level general intelligence, HAL/JARVIS/Skynet/etc.). That’s a specific subset, not the whole category. When companies say “AI-powered” they’re not claiming AGI - they’re saying the product uses machine learning or pattern recognition in some way. Marketing inflates the language, yes, but the underlying tech is real and fits the definition.

If/when we reach actual AGI, it will be a civilization-level shift - far beyond today’s spell-checker-that-sometimes-hallucinates. People will look back and say “we had AI for years,” but they’ll mean narrow tools, not the thing that can invent new science or run a company autonomously. The goalposts aren’t moving; the hype is just using the broad term loosely.

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[–] Ghostie@lemmy.zip 8 points 5 days ago* (last edited 5 days ago)

“Computer illiterate” isn’t silly and funny to say anymore. Computers have been around since the 80s. Get with the program. Oh and doing a quick Google search yourself can solve a good 70-80% of issues. Stop calling the help desk immediately.

[–] Libb@piefed.social 15 points 5 days ago* (last edited 5 days ago) (4 children)

I would love to see a majority of people stop considering 'new tech' as the magical wand/solution to all their problems, and see them stop considering 'new tech' as a necessity in their lives. Whatever their age.

My favorite is when someone tells me that they are too old to learn about new technology, or that they can’t use a device because they aren’t very tech-y. No, you just refuse to learn.

Beware of that kind of shortcuts, they often can be very wrong.

Also, do you think old people not wanting to use whatever new app or service is more of an issue than younger people not be willing to not use same app or service?

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[–] whelk@retrolemmy.com 7 points 5 days ago

I don't know, but my view of technology being awesome and wonderful and the way to a better future has died, and that makes me sad

I'll try to answer the question. How about this worry so many people have that technology facilitating any level of privacy is only going to be used for evil purposes. Even non technology cases. "Why aren't you putting your real name and hometown?" Because it's not relevant to this situation and nobody's business! "Why are you refusing to be in this cute video we're making for the company social media presence?" Because I don't want my picture out there for everyone to see, and to be able to extrapolate where I live and who I work for

I think I got our company social media person to actually think I might have been serious when I eventually started saying I was under some kind of witness protection just to get out of it without having the same battle every time

I'm still awaiting the moment someone finally has a reason to legally insist on looking into my background or whatever after the whole "what shady activity or history are you hiding, always wanting your privacy and refusing to volunteer information about yourself" only to find I'm completely clean. No criminal record, no suspicious affiliations (unless Lemmy counts, hah), nothing incriminating. I've lived an extremely boring life. I just value my privacy

[–] Ryoae@piefed.social 10 points 5 days ago

I fucking hate that word 'Innovation'. It is spammed by corporatebros who think their shit doesn't smell.

[–] MuttMutt@lemmy.world 7 points 5 days ago (1 children)

That every generation of device is going to be the next greatest thing and they should all have huge leaps like in the early 2000's.

I doubt people switching from the rotary phones to touch tone phones were complaining a year later about not having something better from the phones.

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[–] NaibofTabr@infosec.pub 12 points 6 days ago* (last edited 6 days ago)

Generative algorithms, and the people intent on replacing artists with them.

Also everyone labeling and/or peddling these things as "Artificial Intelligence".

Also all of the corporations trying to shoehorn them into every product and service and ram them down user's throats.

Also every user that patronizes these things voluntarily.

[–] SethranKada@lemmy.ca 9 points 5 days ago (1 children)

Something I absolutely hate is when people say shit like "do you sell an apple charger?" The complete ignorance of what port your device uses or even what it's called is infuriating. Look, you either have a usb-c or lightning port, and you only have a lightning port if your phone is from like a decade ago or something. You should know by now to look for usb-c cables. It's especially frustrating when they get angry at me when they don't understand what I'm talking about.

[–] psion1369@lemmy.world 4 points 5 days ago (1 children)

I'm a sales supervisor in an office supply store, and I get this ALL THE TIME! I once had someone argue with me over the name of the cable connectors and wondered why I didn't know what they were talking about. Then they said, and I quote, "Well, to me that's what I call them, so I'm going to just keep calling them that."

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[–] themaninblack@lemmy.world 8 points 5 days ago

If you’re entering or exiting the tram, heads the fuck up.

[–] Cratermaker@discuss.tchncs.de 10 points 6 days ago

I think we're coming to the end of a 50 year cycle of rapid technological improvement that's been a parasitic host for capitalistic predilections. Shareholders ride tech companies hard and put them away wet, fucking over workers and squeezing consumers in the process. Innovative and awesome companies end up getting subsumed into a shit whirlpool where the product gets worse, more expensive, and steals your data. So I guess the people in my example are the tech investors and MBAs feeding them, and their abuse of tech is what needs to die.

[–] DredPyr8Roberts@lemmy.world 10 points 6 days ago (5 children)

A lot of tech evolves and changes quickly, and a whole lot of people just dont like change, especially as they get older. It is also harder to learn new things as you get older. While it doesn't apply across the board, the "can't teach an old dog" addage generally holds true. This is not something that will go away. If you dont want to become that person, continue to exercise your brain as you age, and learning new tricks will be easier.

[–] rumschlumpel@feddit.org 15 points 6 days ago* (last edited 6 days ago) (1 children)

Somehow, most changes I've seen in the last ~10 years seem to be enshittification ...

It's hard to motivate yourself to make an effort when the hot new tech is stuff like LLMs.

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[–] starlinguk@lemmy.world 6 points 5 days ago (1 children)

The problem is that you often can't learn because the app's instructions are a year behind.

[–] Tippon@lemmy.dbzer0.com 8 points 5 days ago

Or, for my pet hate with FOSS, the instructions assume that you understand the underlying technology.

'Hey, we've made this fantastic new program for Linux newbs, it's so easy that even your grandma can use it! To install it, clone the repo and pipe the results of awk through sed using grep. You can add flags in the usual way!'

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[–] pastermil@sh.itjust.works 9 points 6 days ago

The way some people think everything needs to look fancy and gimmicky.

Like, I get it, stuff would be better blending in with their surrounding fashion, but if we need to get thru more than three layers of menu to get to something we frequently use, it's wasteful, and if it's for something critical like in a car, it's straight up dangerous.

[–] GreenKnight23@lemmy.world 4 points 5 days ago (4 children)

this post reads like an entitled youth complaining about old people.

you know that video of the kids that can't figure out how to use a rotary dial telephone? yeah, that's exactly what happens to old folks who can't figure out how to use a smart phone, or computer, or a smart TV, or a, or a, or a...

technological context is important. you can't just pick up a piece of technology and immediately understand how to use it. you have to understand not just how it works, but why it works the way it does. knowing the why takes a history of the whole feature.

it'd be like if I posted a meme you have zero context about and I make fun of you for not understanding it and call you an old dumb fuck for not grasping on the basic understandings of why it's funny.

1000003083

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