News
Welcome to the News community!
Rules:
1. Be civil
Attack the argument, not the person. No racism/sexism/bigotry. Good faith argumentation only. This includes accusing another user of being a bot or paid actor. Trolling is uncivil and is grounds for removal and/or a community ban. Do not respond to rule-breaking content; report it and move on.
2. All posts should contain a source (url) that is as reliable and unbiased as possible and must only contain one link.
Obvious right or left wing sources will be removed at the mods discretion. We have an actively updated blocklist, which you can see here: https://lemmy.world/post/2246130 if you feel like any website is missing, contact the mods. Supporting links can be added in comments or posted seperately but not to the post body.
3. No bots, spam or self-promotion.
Only approved bots, which follow the guidelines for bots set by the instance, are allowed.
4. Post titles should be the same as the article used as source.
Posts which titles don’t match the source won’t be removed, but the autoMod will notify you, and if your title misrepresents the original article, the post will be deleted. If the site changed their headline, the bot might still contact you, just ignore it, we won’t delete your post.
5. Only recent news is allowed.
Posts must be news from the most recent 30 days.
6. All posts must be news articles.
No opinion pieces, Listicles, editorials or celebrity gossip is allowed. All posts will be judged on a case-by-case basis.
7. No duplicate posts.
If a source you used was already posted by someone else, the autoMod will leave a message. Please remove your post if the autoMod is correct. If the post that matches your post is very old, we refer you to rule 5.
8. Misinformation is prohibited.
Misinformation / propaganda is strictly prohibited. Any comment or post containing or linking to misinformation will be removed. If you feel that your post has been removed in error, credible sources must be provided.
9. No link shorteners.
The auto mod will contact you if a link shortener is detected, please delete your post if they are right.
10. Don't copy entire article in your post body
For copyright reasons, you are not allowed to copy an entire article into your post body. This is an instance wide rule, that is strictly enforced in this community.
view the rest of the comments
American are just as bad. A similar thing happened to my wife last month.
She and a bunch of other passengers missed their connecting flights due to the airline's incompetence. She stood in line for four hours, without food or water, to wait her turn for American to get her on another flight but as she neared the end of the line the staff closed up their desks and said "sorry folks, come back tomorrow" and walked off, leaving her and about 50 other people to basically sleep on the floor and wait for them to re-open five hours later.
No mention of finding them a place to stay, nor providing even a bite to eat. Zip. Nada.
While it's not quite as bad as what these poor people went through, it's the same "not my problem; sucks to be you" energy from the airline.
This is what a lack of consumer protections gets you. In Europe this wouldn't fly (pun intended).
I believe the Department of Transportation actually has fairly strict regulations about this. Report the incident to them; they may be able to point you in the right direction for seeking recourse, even if they don’t get directly involved.
Where was this?
The article states it was the Newark, New Jersey airport.
No, not the article. I meant, where did OP have the bad experience with American Airlines?
Southwest may be no frills, but I have never once had a problem.