this post was submitted on 28 Jun 2026
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Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.

“We had been relying more and more on automated quality systems and not getting the desired results,” said Kumar Galhotra, Ford’s chief operating officer.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

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[–] Snapz@lemmy.world 2 points 4 hours ago

Thousands who will NOT be rehired because of your oopsie - People with families with completely disrupted lives, you visionless, incompetent fucks.

[–] fodor@lemmy.zip 5 points 12 hours ago

It didn’t backfire for upper level management, who bonused themselves already, now did it.

[–] teft@piefed.social 86 points 22 hours ago (1 children)

‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

No. You wanted to replace engineers who costs hundreds of thousands of dollars a year with a glorified chatbot because it cost less (for the introductory period only) and now you're trying to save face because it blew up in your faces.

[–] Kissaki@feddit.org 8 points 16 hours ago (2 children)

Automation cost + automation issues cost + rehiring cost premium. That must be costly.

[–] anon_8675309@lemmy.world 3 points 13 hours ago (1 children)

Yes. Pass it on to consumers.

[–] SaharaMaleikuhm@feddit.org 2 points 13 hours ago

Fine by me. Cars suck and I won't buy one. Not that I could afford to even if I wanted

[–] optimisticturtle@lemmy.world 1 points 15 hours ago

Does it really matter when the taxpayer is there to bail them out?

[–] Deestan@lemmy.world 45 points 23 hours ago

There is no justice in this. Mass layoffs with selective re-hiring was the plan all along. If AI wasn't the excuse, "the economy" would be and it would look the same.

Disrupt the lives of hundreds or thousands of people, indiscriminately. Then bet on being able to get enough of them to come back on weaker terms, weaker contracts, and with reset seniority.

[–] BCsven@lemmy.ca 11 points 18 hours ago

All the US automakers are the same. They went through this in the mid 2000s too. Back then it was cutting engineering staff to save profits and outsourcing.

Until that decision showed in Part Quality and they got downgraded by JD power and other industry measures. Then management tried save it by putting together teams to rebuild skills and consumer confidence.

One big issue was interior plastic panels with visible/touchable sharp split lines with flash. Picture shitty army men miniatures.

My niece cut her calf open on a razor sharp flash edge of a dodge map pocket. That's how bad it had gotten.

One visit I went to the GM tech center to consult on some better part options, the office had about 150 cubicals and there were like 3 people working there. Outsourcing killed a ton of legacy knowledge with the layoffs.

[–] toiletobserver@lemmy.world 17 points 20 hours ago (1 children)

Brought to you by the same people who forgot they are a car company and stopped making cars.

[–] ripcord@lemmy.world 4 points 20 hours ago (1 children)

They did? What else is Ford making?

[–] HobbitFoot@thelemmy.club 12 points 20 hours ago (1 children)

Trucks. The only car Ford makes any more is the Mustang.

[–] ripcord@lemmy.world 2 points 19 hours ago (1 children)

Are you including SUVs and vans in "trucks"?

[–] HobbitFoot@thelemmy.club 5 points 18 hours ago

Yes, as the Federal Government does as well when it comes to emissions laws

[–] Babalugats@feddit.uk 24 points 22 hours ago (2 children)

The important bits:

The staff will lead quality reviews after the automation issues cost the company billions of dollars - while some workers will also help improve and train the AI systems.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

After rehiring experienced engineers, Ford experienced a marked improvement in its quality standards.

“Over prior years, we didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers that have been with us through many product cycles.

Basically saying that they massively underpaid and undervalued their staff, took and are still taking a hit that's costing them BILLIONS and rehired the staff to train their ai so that they can do it again.

I hope the staff that were rehired asked and received a massive pay increase, inline with what it would be costing ford still, if they didn't.

[–] f4f4f4f4f4f4f4f4@sopuli.xyz 1 points 10 hours ago

Billions? Fuck, they might need to get bailed out with taxpayers' money!

[–] aramis87@fedia.io 8 points 20 hours ago

See, what I see is that Ford intends to keep using AI, they're just temporarily using experienced humans to train the AI to be better at it's job before getting rid of the humans again.

[–] snooggums@piefed.world 22 points 22 hours ago* (last edited 22 hours ago)

Ford hired AI

You don't hire A.I. any more than you hire computers or equipment. They implemented AI, or used AI, or any other term referring to a thing and not a person.

[–] some_designer_dude@lemmy.world 10 points 19 hours ago (1 children)

Hired back for the short term, I hope they realize…

[–] FlashMobOfOne@lemmy.world 4 points 19 hours ago

Could be, but given how genAI has trained on the whole of recorded human knowledge and still can't accomplish basic addition in many cases, chances aren't awful that these people will remain essential, given that Ford insists on adhering to this imprecise process.

[–] FlashMobOfOne@lemmy.world 17 points 23 hours ago* (last edited 22 hours ago) (2 children)

Lots of bad headlines for Ford this year. This one comes after they admitted publicly that if Chinese cars were allowed in American markets they wouldn't be able to compete. (Compete in this context really means: "Couldn't price gouge".)

[–] MasterBlaster@lemmy.world 25 points 23 hours ago* (last edited 23 hours ago) (1 children)

Actually, it is in the total context. Battery tech, style, price, durability of Chinese electric vehicles blow away anything we have.

The chinese government is blowing huge wads of cash supercharging their strategic technologies. Without some coordinated approach over here, there is no way to compete with that.

Republicans have been whittling away at tech and basic science investments since the "contract ~~with~~ on America. This is what happenas as a result.

[–] FlashMobOfOne@lemmy.world 4 points 23 hours ago

That's interesting. Thank you.

[–] Fishnoodle@lemmy.world 12 points 22 hours ago* (last edited 22 hours ago) (1 children)

Yeah. They're just butt hurt because with actual competition they couldn't charge 60k+ for an over engineered piece of shit that will strand you at any given time because of a software or hardware failure.

My inlaws just bought a new Ford, some SUV thing, haven't had it a year, and there's already a recall because of a software issue. The automated Avoidance system has a bug where it can be triggered at incorrect times. WHICH WILL CAUSE THE VEHICLE TO SUDDENLY SLAM THE BRAKES WITH NO WARNING OR HUMAN INTERACTION.

like what the actual fuck. That's an issue that could absolutely cause a serious accident. Everyone who owns that model should be getting at least 10k in addition to the issue being fixed asap

[–] FlashMobOfOne@lemmy.world 1 points 15 hours ago

100%

A better product means Ford has to actually produce better products, which cuts into the number of megayachts their CEO, board, and shareholders can squeeze out of their workers.

[–] zbyte64@awful.systems 5 points 18 hours ago

And the execs that made thr decision to fire in the first place will be punished by giving them bonuses.

[–] Anonymous_Leaker@lemmy.world 2 points 16 hours ago

That sounded like a terrible idea anyway.

[–] saltesc@lemmy.world 5 points 21 hours ago

Ford continues to have quality issues with its older vehicles, and remains the most recalled automaker in the US

It takes so much fuck up to knock Tesla off its throne

Ford has always been a shitty company.

[–] Aceofspades@lemmy.ca 3 points 20 hours ago

TL;DR: Don't buy a Ford.

[–] jordanlund@lemmy.world 4 points 22 hours ago (1 children)

I'm hoping / not hoping my previous employer does this.

Letting everyone go has been a disaster, but at the same time, I'm not sure I want to go back.

[–] RedstoneValley@sh.itjust.works 3 points 20 hours ago* (last edited 20 hours ago)

If you do, at the very least negotiate a much higher salary. They will be desperate, make it hurt them.

[–] nieceandtows@programming.dev 3 points 21 hours ago

You can at least sack somebody if they mess something up really bad, but you can't even do that with AI as they're just glorified autocompletes, and you were just too stupid to understand that.

[–] Zen_Shinobi@lemmy.world 1 points 20 hours ago (1 children)

Give it a couple years and the fuel pump will go out

[–] Nastybutler@lemmy.world 1 points 17 hours ago (1 children)
[–] Zen_Shinobi@lemmy.world 2 points 16 hours ago

Not an ICE vehicle ;)