this post was submitted on 31 Jan 2025
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Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

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cross-posted from: https://lemmy.ml/post/25445621

How did the transition go? Do you like the new service(s) so far?

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[–] root@lemmy.world 4 points 5 days ago

I started testing out alternatives immediately after discovering his post. I understand they're saying this was a mistake and was meant to have been posted from his official account and not the company account, but that is still a bit off putting to me. As others have mentioned, this also made me aware of how many eggs I have in this basket, and after trying out alternatives for a few days I made the full switch away from ProtonMail, Calendar and VPN to Tuta + Mullvad.

Unfortunately, my Unlimited plan renewed in November and customer service has stated they will not refund me for the remaining time, as 30 days has passed. Oh well, I can at least cancel my auto-renewal :)

[–] bl4kers@lemmy.ml 8 points 6 days ago (2 children)

I left and glad I did. It was a needed wake-up call. All-in-one is inherently risky. I'd rather support smaller, more focused products. If one doesn't fit my needs down the line, it's way easier to switch.

  • Email: Tuta (meh, loading issues)
  • Calendar: Tuta (don't like, can't handle recurring events)
  • VPN: Mullvad (like)
  • Drive: Tresorit (like)
  • Passwords: already using Bitwarden (love)
[–] Stowaway@midwest.social 4 points 6 days ago (1 children)

My struggle is finding an alternative to nonesense email alias system proton provides. Tuta and everyone else seems ridiculously limited with aliases. Like, I'll use my own custom domain idgaf, just gimme infinite aliases...

[–] bl4kers@lemmy.ml 3 points 5 days ago (1 children)

Based on my understanding, Tuta is better for aliases compared to Proton. Their alias limit doesn't apply to custom domains, only the domains they own (tuta.com, tutamail.com, tuta.io, tutanota.com, tutanota.de, keemail.me)

[–] Stowaway@midwest.social 2 points 5 days ago* (last edited 5 days ago) (1 children)

If you have proton pass you can generate random or semi random aliases. I don't believe there's a limit to this. Good to know on the tuta side though.

[–] bl4kers@lemmy.ml 1 points 5 days ago (1 children)

Oh I see. That makes sense. I think Bitwarden can be hooked up to alias providers but I've never tried that myself

[–] Stowaway@midwest.social 1 points 5 days ago

I hadn't thought of that, might have to look into that. That would be great for new accounts. I basically only used proton pass to create aliases and stored it all in bitwarden anyway.

[–] root@lemmy.world 1 points 6 days ago (1 children)

Same stack as me except KeePass for PW manager. I’ve actually been enjoying Tuta though. What issues are you having with recurring?

[–] bl4kers@lemmy.ml 1 points 5 days ago (1 children)

External calendars I've imported have a bunch of events on the wrong days. I reported the issue and here's what they told me:

It seems like some events in your .ics file use advanced repetition rules which are not supported in the Tuta calendar yet. We are currently working on this to improve compatibility and hope to release them soon so the calendar should be imported correctly.

I know it's a small development team, but it's a little frustrating. A calendar service supporting only a subset of the ICS standard is silly in my opinion

[–] root@lemmy.world 1 points 5 days ago

Ah shoot. I guess that makes sense that it might not match 1:1 if it's using some advanced recurrence rules. When I exported from Proton and imported to Tuta, I did it as a CSV and needed to modify the columns a bit to get it to import, but my recurring appointments seemed to have come over fine. They are fairly simple though.

[–] Glifted@lemmy.world 5 points 6 days ago* (last edited 6 days ago)

I bought a year of unlimited in November but I have canceled and will be migrating when my year is up

What's the deal with Lavabit these days? Are they good? I don't keep up with things that well. Am old man.

[–] pineapplelover@lemm.ee 3 points 6 days ago (3 children)

I was hard considering it but if I do it then it would cost me way more.

Tuta ($3)+Simplelogin ($4)+Mullvad ($5) = $12

A proton unlimited plan costs $10. Also, when I was on a vpn plus plan, they upgraded me to unlimited so I'm only paying like $6.50 or something.

[–] bl4kers@lemmy.ml 2 points 5 days ago* (last edited 5 days ago) (1 children)

Simplelogin is owned by Proton. If you meant Addy.io that's $1/mo or $3/mo. Personally I don't think Addy.io is strictly necessary with Tuta though. Just add a custom domain and make up your own aliases (or some password managers can generate & save them for you)

[–] pineapplelover@lemm.ee 1 points 5 days ago

I used simplelogin before they got bought by proton and with it now being included in my subscription, it's even cheaper. I could move to addy.io but that would mean I would have to go through all my accounts and change it to the new addy.io addresses. Huge PitA. I could use my own domain but I don't wanna blacklist my own domain or for it to be so new that it's blocked from signing up accounts.

[–] root@lemmy.world 3 points 6 days ago

That’s how they get ya

[–] Stowaway@midwest.social 1 points 6 days ago

Plus mulvad doesn't do port forwarding. Or it didn't last time I used it.

[–] Cyberjin@lemmy.world -2 points 6 days ago

No, I wouldn't switch unless it compromise my privacy. People are overreacting and politics makes them sensitive.

[–] Squiddlioni@kbin.melroy.org 41 points 1 week ago

Yes, I canceled my Ultimate account. Andy can believe whatever he wants in private, but publicly stepping outside of non-partisan policy advocacy at this exact moment in time was a red flag, doubly so because he espoused his personal politics through an official business account in his response to the Reddit thread.

Email/calendar went to Tuta, AirVPN for VPN, BitWarden for passwords. Everything is encouragingly smooth so far.

Fair warning: Tuta's email import is very new and only available on the more expensive tier at the moment (not sure if that's permanent). I didn't have any problems, but there were some issues a few weeks ago.

I do think people are over-reacting to Andy's words and assigning him political views he didn't express. He didn't endorse Trump or the Republican party at large, and definitely didn't "go full MAGA" or express Nazi sympathies. His statements about Democrats I partially agree with and partially disagree. His remarks about the priorities and actions of Republicans, though, were pure tailpipe-huffing fantasy. Being able to say these absurd things in public--under an official business account no less--shows poor judgement and implies he might believe other absurd things he isn't willing to say publicly.

Another factor in my decision: Proton's privacy policy specifies they can modify the policy at any time with no notification to users, and deems continued use of the services as agreement to the updated terms. The updated terms they didn't notify you about.

That being said, no service provider is perfect. I don't think Proton stores enough data to really be a concern if they turned over everything they have. But this whole thing is based on trust. Even with their clients being open-source software, you're trusting that they always serve the same browser scripts that they published. You trust that the password you provide at key generation or login isn't ever passed back to their servers. You trust that they don't keep unencrypted copies of your emails, files, or VPN activity. You trust that they aren't going to modify their privacy policy and quietly undo protections you thought you had.

The way Andy responded was enough to question my trust in the company with him at the helm. I didn't leave as a heavy rebuke, just as a "do better". There are plenty of other companies which provide equivalent services. That's the risk companies take when a major part of their market is ideological people: if you chafe their ideology they're more likely to put the effort into leaving.

[–] Firebirdie713@lemmy.blahaj.zone 41 points 1 week ago (2 children)

I am currently still using their stuff since my husband and I just purchased a longer subscription as a bulk purchase, but we will not be renewing and I am actively researching alternatives for the VPN and emails.

The emails is the more difficult part for me, because everyone suggests hosting your own on your own domain, but to me that just seems like a great way to have any site you tie your email to to be directly linked to your house. Unless I am massively misunderstanding how that would work, in which case any resources would be greatly appreciated.

[–] tburkhol@lemmy.world 27 points 1 week ago (4 children)

You don't have to self-host email (which is a pain) with a custom domain. Most of the providers will let you point your domain's email at their servers, with a few DNS entries. The major (IMO) benefit of that is that your email address is decoupled from your email provider, so changing providers in the future doesn't require you to tell all your contacts.

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[–] zdhzm2pgp@lemmy.ml 17 points 1 week ago

Mullvad VPN has worked well for me.

[–] atrielienz@lemmy.world 40 points 1 week ago

I was looking into proton as an alternative to Google. I am no longer looking at them because of Andy's comments and doubling down. I feel like I'm giving enough companies with questionable ethics my information and money without giving it to them too. If the company wants to come to a consensus about making a public statement that separates them from his comments I'll consider those when they happen.

[–] AsyncTheVoid@lemmy.ml 29 points 1 week ago (1 children)

honesty seems like a overreaction, if proton's goals and actions don't change I'm fine with staying (even if I disagree with trump). it's one person on the board not the entire company as well. however I have considered leaving proton due to bad linux support and no de-googled notifications. afaia proton is the cheapest for what I use it for (vpn+mail+email aliasing+drive (barely using it due to no Linux client)), please tell me if I'm wrong. protonvpn has port fowarding support which I use to host servers sometimes.

[–] zdhzm2pgp@lemmy.ml 30 points 1 week ago (1 children)

As a Linux person, I, too, am somewhat tired of being treated like a second-class user. Having no Linux client for Drive is a real pain.

[–] Eril@feddit.org 15 points 1 week ago (2 children)

This is the single-most annoying thing with Proton for me. Give us a Linux client for drive already... 😭

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[–] NuXCOM_90Percent@lemmy.zip 25 points 1 week ago (1 children)

I am still with proton since the owners being pricks doesn't change the reasons why I like them for my email: They have made it clear what they will and won't give to authorities and I can act accordingly.

That said, I did look into going mullivad+tuta but decided against it. Since tuta requires you to use their desktop client if you want an "offline" copy of their emails and that just seems like a mess when they inevitably do something shitty and I need to wait for "support" to get back to me for why I can't download my emails and go elsewhere. Whereas I can just keep the bridge running and open thunderbird every week or two with proton.

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[–] Pyr_Pressure@lemmy.ca 22 points 1 week ago

No, I literally just moved to proton like 3 months prior to the comments and still in the process of moving my less used services to the new email from my Gmail. Not really willing to do it all again so soon. Maybe if something else happens which is more serious, but a single event is a bit much to make such a large decision in my opinion. If it's systemic and continues to happen then yes I will think about moving.

[–] Rogue@feddit.uk 22 points 1 week ago

I downgraded from the Ultimate plan because I don't really need the VPN. It hasn't exactly achieved much because now I just have additional credit on my account.

If the CEO hasn't been replaced by the time my annual subscription comes up for renewal I'll migrate elsewhere. It's a pain because their email and calendar are half decent but I'm really not impressed with the company's failure to take responsibility.

[–] Sunny@slrpnk.net 17 points 1 week ago (5 children)

I pulled the trigger and decided to leave. Not only because of the recent actions from Proton, but when I started looking for alternatives I quickly realized how deeply integrated I was into their eco system and how difficult it was to make the switch. That's personally not something I like. I guess this goes back to the saying, 'Don't put all your eggs in one basket'.

I'm now a happy customer of:

  • Mullvad for VPN
  • Bitwarden as password manager
  • Fastmail for email
  • Ente for photos
  • Yet to decide on cloud storage for files.

I know fastmail isn't the perfect privacy option but works very well for me. They own all their own hardware and use encryption at rest. They help develop open standards such as Jmap to replace imap. . This, to me says a lot about the people behind the company and is something I appreciate.

For those looking for a more private email solution then Tuta is a great option too!

Best of luck out there folks 👍

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[–] merde@sh.itjust.works 16 points 1 week ago (3 children)

i was using both proton and tuta, now i privilege tuta.

I moved many people from google to proton, from now on people i convince will move to tuta.

you don't move in a week, you decide to move and start modifying your @ on all the sites and offices that contact you through that address. One day, you realize that it's been months since you last needed your older address and you delete.

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[–] MolecularCactus1324@lemmy.world 16 points 1 week ago* (last edited 1 week ago) (5 children)

I think leaving would be an over reaction.

Edit: I hope all of you downvoters don’t use WhatsApp, Facebook, Instagram, YouTube, Google Search, Android, iOS, Amazon, etc, etc. Otherwise, you’re a bunch of hypocrites. Every single major tech CEO gave Trump $1 million and SAT at his inauguration.

[–] stinerman@midwest.social 17 points 1 week ago

They did do some damage control. But it was a pretty terrible thing for the CEO to say.

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[–] asdfasdfasdf@lemmy.world 16 points 1 week ago (1 children)

I've left and canceled my paid subscription. Addy.io + Posteo. I like it way better.

Addy.io absolutely amazing.

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[–] archchan@lemmy.ml 14 points 1 week ago (1 children)

I still like and trust Proton and won't be switching. They've built up enough good will. Hopefully they don't keep burning through it though. I'm still sour over the lack of feature parity, linux support, reliance on Google for notifications, etc.

[–] DrunkRobotMan@lemmy.world 1 points 3 days ago

I feel exactly the same as you. They've built up enough trust and goodwill throughout the years that I am willing to let this misstep slide.

The lack of linux support is a pain, but I kinda see their argument for prioritizing windows and mac right now...

[–] atmur@lemmy.world 14 points 1 week ago

I've switched from Proton Drive and Calendar to Nextcloud, which is an upgrade.

I've switched from Proton Pass to Vaultwarden, which works just as well for me.

I've switched from Standard Notes to Memos, which has also been an improvement for me considering my notes needs are pretty basic and Memos fits perfectly.

That leaves Mail, Simple Login, and VPN. I have alternatives lined up with Tuta, addy.io, and Mullvad, but I haven't pulled the trigger yet. I would be paying more than I am now with Proton (2 year plan) and it would be a massive pain to switch email providers.

I'm considering staying with Proton for only those services, but on thin ice. If they fuck up again, I'm absolutely out.

I may end up switching anyway however. This situation has left a bad taste in my mouth, and if I have the motivation and time to deal with migrating one day in the near future, I might just do it regardless. We'll see.

[–] mrddu3at2@lemmy.world 13 points 1 week ago

Cancelled auto-renew. I have a year and half to find alternatives. I'll not support this company anymore.

[–] VerilyFemme@lemmy.blahaj.zone 13 points 1 week ago (1 children)

I honestly wasn't going to switch, but him being backed up by the official account was iffy. Even still, I wasn't necessarily making moves to switch. But I tried to use a new card to pay for my Proton subscription, and it wouldn't verify. I eventually had to make a Paypal just to pay my bill and avoid losing access to my account. So I kinda decided, "fuck it, they can't be that shitty of a company and get my money still."

I was kinda planning to switch, just not urgently. But now, I hope to be fully moved over to Tuta Mail in the next few weeks.

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