this post was submitted on 03 Oct 2024
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Chapotraphouse
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Google gets around 9 billion searches per day. Human fact checking google search quick responses would be an impossible. If each fact check takes 30 seconds, you would need close to 10 million people working full time just to fact check that.
Assuming minimum wage at full time, that is 36 billion a year. Google extracts 20 billion in surplus labor per year, so no, Google could not 10 million people.
Firstly, how do you filter for medical information in a way that works 100% of the time. You are going to miss a lot of medical questions because NLI has countless edge cases. Secondly, you need to make sure your fact checkers are accurate, which is very hard to do. Lastly, you are still getting millions and millions of medical questions per day and you would need tens of thousands of medical fact checkers that need to be perfectly accurate. Having fact checkers will lull people into a false sense of security, which will be very bad when they inevitably get things wrong.
If you see a note saying "This was confirmed to be correct by our well-trained human fact checkers" and one saying "[Gemini] can make mistakes. Check important info.", you are more likely to believe the first than the second. The solution here is to look at actual articles with credited authors, not to have an army of people reviewing every single medical query.
LLM usage here doesn't help, that's true. But medical queries weren't good before LLM's either, just because it's an incredibly complex field with many edge cases. There is a reason self diagnosis is dangerous and it isn't because of technology.technology.