“Oops, we started losing money. NOW we regret our actions.”
this post was submitted on 20 May 2026
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And honestly? We botched it.
I hate that this sounds like an LLM to me, given that a human could totally have written this too.
AI always talks in PR speech unless explicitly (or contextually) told not to.
Lots of really cynical replies in here. I understand why but IMO it's a bit unfair.
There is no question in my mind that places like Kickstarter are beholden to the rules of payment processors. Shit, even the marijuana industry is booming like gangbusters, but they still can't accept credit or debit card payments directly (only ATM-at-POS debit) because marijuana remains illegal federally and the payment processors, who handle interstate financial transactions, flatly refuse to cross that line.
So I do believe that their relationship with Stripe was the primary source of friction and the impetus for the new rules.
And the fact is, companies are going to make mistakes sometimes with these types of things. We need to be loud when the mistakes happen, but accepting when they do the right thing in response to blowback. I'm really not sure what more KS could have done, once the rule change has already happened, to make things right. They rolled back the policies, accepted responsibility, and were transparent about why it happened. Other than "never make a mistake, ever" what more could we ask for?
This is exactly the type of apology and transparency I want to see when mistakes are made.
I don't know what they'll do next - hopefully start working on a different payment processor option - but I won't be surprised if it leads to increased platform costs if Stripe is the cheapest option that meets their needs.
Working with Stripe sounds like a liability
Sadly not working with a payment processor is a much bigger liability. It's nearly impossible to sell things online without one, and there are only a few choices due to how hard it is to get a new one off the ground (you need experts in financial regulation for every area you serve, and finance laws can vary widely even between neighboring cities, let alone countries). This lack of other options gives payment processors an outsized influence on the businesses they serve.
Feels a bit AI-written
My immediate reaction was corpo-speak, but probably the same thing these days.
And honestly? We botched it
Yeeyup
This is a bad take IMO. I've literally written that phrase myself in emails at work multiple times. 🤷♀️
AI was trained on real humans' writing, and now all those humans get accused of writing like AI. It's so infuriating.
And you just freely admit you're ai like that?! Brave!
That was just one clue. It may or may not be AI, but my vote is that it is
Why don't they just take crypto for mature games as an option?
Because crypto is too volatile and slow to be a viable currency.