The elephant in the room that no one talks about is that locked psychiatry facilities treat people so horribly and are so expensive, and psychologists and psychiatrists have such arbitrary power to detain suicidal people, that suicidal people who understand the system absolutely will not open up to professional help about feeling suicidal, lest they be locked up without a cell phone, without being able to do their job, without having access to video games, being billed tens of thousands of dollars per month that can only be discharged by bankruptcy. There is a reason why people online have warned about the risks and expenses of calling suicide hotlines like 988 that regularly attempt to geolocate and imprison people in mental health facilities, with psychiatric medications being required in order for someone to leave.
The problem isn't ChatGPT. The problem is a financially exploitative psychiatric industry with horrible financial consequences for suicidal patients and horrible degrading facilities that take away basic human dignity at exorbitant cost. The problem is vague standards that officially encourage suicidal patients to snitch on themselves for treatment with the consequence that at the professional's whim they can be subject to misery and financial exploitation. Many people who go to locked facilities come out with additional trauma and financial burdens. There are no studies about whether such facilities traumatize patients and worsen patient outcomes because no one has a financial interest in funding the studies.
The real problem is, why do suicidal people see a need to confide in ChatGPT instead of mental health professionals or 988? And the answer is because 988 and mental health professionals inflict even more pain and suffering upon people already hurting in variable randomized manner, leading to patient avoidance. (I say randomized in the sense that it is hard for a patient to predict the outcome of when this pain will be inflicted, rather than something predictable like being involuntarily held every 10 visits.) Psychiatry and psychology do everything they possibly can to look good to society (while being paid), but it doesn't help suicidal people at all who bare the suffering of their "treatments." Most suicidal patients fear being locked up and removed from society.
This is combined with the fact that although lobotomies are no longer common place, psychiatrists regularly push unethical treatments like ECT which almost always leads to permanent memory loss. Psychiatrist still lie to patients and families regarding ECT about how likely memory loss is, falsely stating memory loss is often temporary and not everyone gets it, just like they lied to patients and families about the effects of lobotomies. People in locked facilities can be pressured into ECT as part of being able to leave a facility, resulting in permanent brain damage. They were charlatans then and now, a so called "science" designed to extract money while looking good with no rigorous studies on how they damage patients.
In fact, if patients could be open about being suicidal with 988 and mental health professionals without fear of being locked up, this person would probably be alive today. ChatGPT didn't do anything other than be a friend to this person. The failure is due to the mental health industry.