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every company right now
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this post was submitted on 04 Jul 2024
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Lemmy Shitpost
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I had to talk to some company's chatbot yesterday that was just if/else powered. That sure was cumbersome to do. It couldn't even tell me the company's mailing address.
I was forced to use bing while searching for some info on the internet, when I'd click on what looked like a useful result, I would instead get CoPilot slowly summarizing the info I needed back to me, and obscuring the source... Who the fuck though that was a good idea?
That's a shame, because bing was become pretty decent as a search engine lately
That’s when they don’t want you to bother them with shit you could’ve read on their website (or a more restricted FAQ), but also care about not telling you bullshit. So rather than going full AI with hallucinations and what not, they give you predetermined answers in a “friendly” AI-ish way.