this post was submitted on 19 May 2026
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Chapotraphouse
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While I am loathe to speak fondly of AI, I did run into a very useful case the other day. It helped me fix my UPS.
Had to replace the battery, but the brand new one was also showing expired. I went back and forth with support for weeks, they ended up sending me a replacement battery. It too showed as expired. Support told me I would need to replace the unit.
So I popped the issue into Deepseek and it managed to find the exceedingly simple solution buried in a years-old forum thread. Apparently there's a configuration mode and I just had to change one value from 0 to 1 to indicate to the unit that the battery had been replaced.
Their own (outsourced) support department didn't even seem to know about this, but it saved me like $1000 having to buy a new UPS.