this post was submitted on 29 Aug 2025
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chapotraphouse
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the fuck is the point of ai drive through? you've had the tech to automate this sort of thing for a while, but no let's run the most expensive glorified auto complete to replace a min wage worker doing 5 other tasks at once
LLMs handle material language input better than previous systems
they've been trying different shit over the years but i think they skipped from failing to change to call centers taking your order all the way to this ai shit and didn't even try ibm watson or even the personal assistant crap apple and amazon etc have.
itd be just as effective to use a speech to text menu as it would be to use an ai assistant for it... like both would suck ass and be annoying about equally. seeing companies put ai into everything with no actual acknowledgement of if its right for the problem is making me wanna pull my hair out