Source (Bluesky)
this post was submitted on 14 May 2025
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Fuck AI
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I ordered some well rated concert ear protection from the maker's website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.
I eventually got the ear protection but I won't be buying from them again. Can't even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.
Wow, that’s extremely disappointing. I had a really positive experience with them a few years ago when I wanted to exchange what I got (it was too quiet for me), and they just sent me a free pair after I talked to an actual person on their chat thing. It’s good to know that’s not how they are anymore if I ever need to replace them.