Lesson learnt. Stop buying products from HP, Adobe and now Logitech. Create a list of shitty companies and share it with everyone. Consumers have the ultimate power, stop buying g their product ans see how quickly they change everything back to normal.

Now imagine having to do this under literal pressure while trying to configure the Logitech controller for your submarine.

If your website doesn't work with non-chromium browsers your website doesn't work.

Wow, wtf Logitech?

Any simple device, that should just work by plugging it into your computer, that instead demands an internet connection between you and the device.. is 100% a device thats designed to steal your information/habits/etc.

because there is no reason to have the expenditure and costs of running a webservice otherwise.

Friend bought an Asus motherboard. In the user's manual, in the pins layout section, there's no instructions nor description of the pins, but instead a QR code and a text that tell you to scan it for the Pins Layout instructions. (Note: The page is mostly blank and have tons of empty space, beside the QR code and the little small print texts). Scan The QR code, lead to a page to download another PDF. Open the PDF, it have one single page showing the Pins Layout description. (That only took half of the page)

And my friend wonder why I got so mad.

You know you fight it? Return it. Say it doesn't work with your system. It's a perfectly valid reason to return a product.

Wait until you learn about the government. To get your birth or marriage certificate, my county requires that you go to a totally shady URL of a private company that actually is in the business of printing those and shipping them, for a fee of course. Oh and enter your SSN and ID please, without knowing if there’s any security standards they follow.

Am I the only one spooked that the government would not keep those records itself??? And ask a private entity that returns almost nothing if googled by name?!?

In the beginning there was NCSA Mosaic, and Mosaic called itself NCSA_Mosaic/2.0 (Windows 3.1), and Mosaic displayed pictures along with text, and there was much rejoicing.

And behold, then came a new web browser known as “Mozilla”, being short for “Mosaic Killer,” but Mosaic was not amused, so the public name was changed to Netscape, and Netscape called itself Mozilla/1.0 (Win3.1), and there was more rejoicing. And Netscape supported frames, and frames became popular among the people, but Mosaic did not support frames, and so came “user agent sniffing” and to “Mozilla” webmasters sent frames, but to other browsers they sent not frames.

And Netscape said, let us make fun of Microsoft and refer to Windows as “poorly debugged device drivers,” and Microsoft was angry. And so Microsoft made their own web browser, which they called Internet Explorer, hoping for it to be a “Netscape Killer”. And Internet Explorer supported frames, and yet was not Mozilla, and so was not given frames. And Microsoft grew impatient, and did not wish to wait for webmasters to learn of IE and begin to send it frames, and so Internet Explorer declared that it was “Mozilla compatible” and began to impersonate Netscape, and called itself Mozilla/1.22 (compatible; MSIE 2.0; Windows 95), and Internet Explorer received frames, and all of Microsoft was happy, but webmasters were confused.

And Microsoft sold IE with Windows, and made it better than Netscape, and the first browser war raged upon the face of the land. And behold, Netscape was killed, and there was much rejoicing at Microsoft. But Netscape was reborn as Mozilla, and Mozilla built Gecko, and called itself Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826, and Gecko was the rendering engine, and Gecko was good. And Mozilla became Firefox, and called itself Mozilla/5.0 (Windows; U; Windows NT 5.1; sv-SE; rv:1.7.5) Gecko/20041108 Firefox/1.0, and Firefox was very good. And Gecko began to multiply, and other browsers were born that used its code, and they called themselves Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.2) Gecko/20040825 Camino/0.8.1 the one, and Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.1.8) Gecko/20071008 SeaMonkey/1.0 another, each pretending to be Mozilla, and all of them powered by Gecko.

And Gecko was good, and IE was not, and sniffing was reborn, and Gecko was given good web code, and other browsers were not. And the followers of Linux were much sorrowed, because they had built Konqueror, whose engine was KHTML, which they thought was as good as Gecko, but it was not Gecko, and so was not given the good pages, and so Konquerer began to pretend to be “like Gecko” to get the good pages, and called itself Mozilla/5.0 (compatible; Konqueror/3.2; FreeBSD) (KHTML, like Gecko) and there was much confusion.

Then cometh Opera and said, “surely we should allow our users to decide which browser we should impersonate,” and so Opera created a menu item, and Opera called itself Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 9.51, or Mozilla/5.0 (Windows NT 6.0; U; en; rv:1.8.1) Gecko/20061208 Firefox/2.0.0 Opera 9.51, or Opera/9.51 (Windows NT 5.1; U; en) depending on which option the user selected.

And Apple built Safari, and used KHTML, but added many features, and forked the project, and called it WebKit, but wanted pages written for KHTML, and so Safari called itself Mozilla/5.0 (Macintosh; U; PPC Mac OS X; de-de) AppleWebKit/85.7 (KHTML, like Gecko) Safari/85.5, and it got worse.

And Microsoft feared Firefox greatly, and Internet Explorer returned, and called itself Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0) and it rendered good code, but only if webmasters commanded it to do so.

And then Google built Chrome, and Chrome used Webkit, and it was like Safari, and wanted pages built for Safari, and so pretended to be Safari. And thus Chrome used WebKit, and pretended to be Safari, and WebKit pretended to be KHTML, and KHTML pretended to be Gecko, and all browsers pretended to be Mozilla, and Chrome called itself Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.13 (KHTML, like Gecko) Chrome/0.2.149.27 Safari/525.13, and the user agent string was a complete mess, and near useless, and everyone pretended to be everyone else, and confusion abounded.

https://webaim.org/blog/user-agent-string-history/

Oh for fucks sake. It's getting to the point where this needs legislative intervention to put an end to this tomfuckery.

Every day, I'm inching closer and closer to pulling the trigger on moving to Linux once and for all.

Ok well as a Linux user I don't get any of this. I connect to the keyboard with Bluetooth and it just works when you plug it in. There are no pop-ups or alerts to go to any web pages.

Just saying life is quite a bit better here in that regard.

This picture here seems pretty damning for a monopoly suit. They didn't even include Firefox, meaning every browser listed is reliant on Chrome's Chromium engine.

Add that to the list of reasons I'll never buy Logitech again.

Enshitification continues. It has no bounds.

This is why google adding DRM to google chrome is another blow to firefox, website owner will definitly not want you to mess up with their site or block adds. and if you want to use the web you will have no option but chromium based browsers.

"This browser does not support the application" No, the application doesn't support the browser

Fuck Adobe in particular. Greedy bastards.

Since configuring a printer or a keyboard require online web applications, I'm looking forward the need for web app to setup my network card.

At least keyboards and mouse should be plug and play.

Thanks for sharing this, I'm definitely not buying Logitech products now.

I wonder if there's an open source/local implementation to connect your keyboard to the receiver?

Well, thanks for the hot tip to never buy a Logitech keyboard. I have a G604 mouse and it's really been giving me a headache, it conveniently started double clicking right after Logitech's in house warranty expired. A bit of internet research shows it's a fairly common problem with the mouse, though it sounds like Logitech fights people tooth and nail about it when it expires within the warranty. Often people get the exact same mouse back and are told it doesn't have any issues, yet it continues to double click. I really love the unlockable scroll wheel but between my mouse lasting just a year and now their web connect non-sense, I think I'll be moving on from the brand. Don't even get me started on their mouse software, they present Ghub bloatware as the solution, when the real answer to manage your mouse is the program they made for pro gamers called Onboard Memory Manager.

So how long do you have left on your mouse subscription before it expires?

You gotta set up that monthly payment on your credit card!

Not the Logitech I became a fan of, glad they updated the name to Logi reflecting they're half the company they used to be.

I miss the old Logitech software and Logitech Gaming Software, from like 10 years ago.

Now I can't even launch the driver software to adjust my webcam or mouse behavior from my work computer because of legitimate Internet security settings preventing random background apps from exfilteating data, which is exactly what it's trying to do.

Customer support of course blames the user for their app that will never finish loading until it talks to the mother ship.

Modern software is honestly disgusting. I hate shit like this.

Write to their customer support and complain.

I get this fun error:

Since I have no clue which random USB cable came with the keyboard I am locked out of the settings or updates for my 200€ keyboard.

Sounds like a reason for a refund and a very very salty review.

Sometimes I think I might have spent too much for my FLOSS System76 Launch keyboard but seeing this kind of monopoly moat-building chicanery makes me feel better.

Have you tried the old "Unifying Software"? https://support.logi.com/hc/hu/articles/360025297913 Maybe try the Bolt app: https://support.logi.com/hc/hu/articles/4418089333655

Edit: the FAQ says you should be able to add devices with the Logi Options+ app: https://support.logi.com/hc/en-us/articles/1500007354982-How-to-connect-a-Bolt-device Have you tried that?

Last time I dealt with this I had to download that one to add/remove devices. It was always a separate app for some reason, maybe they just moved it to the browser?

Also about the firefox notice: I think in this case it's not fully Logitech's fault, it's not the classic lazy developers, you cannot workaround it with user agent switcher: Firefox doesn't support the WebUSB api, considering it's an usb device it should need this api: https://caniuse.com/webusb The supported browsers are same as the ones supporting WebUSB.

That's another thing that firefox deliberately doesn't support this api for security and privacy reasons: https://mozilla.github.io/standards-positions/#webusb

The next question is why they developed this app as a webapp? It doesn't make any sense. If you don't have internet you cannot setup your keyboard? There are still a lot of situations when people have to use their computers without internet, this just plain stupid. But I've seen a lot of stupid things from logitech, even though I love their hardware, typing this from my K750 solar keyboard.