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A marketing team within media giant Cox Media Group (CMG) claims it has the capability to listen to ambient conversations of consumers through embedded microphones in smartphones, smart TVs, and other devices to gather data and use it to target ads, according to a review of CMG marketing materials by 404 Media and details from a pitch given to an outside marketing professional. Called “Active Listening,” CMG claims the capability can identify potential customers “based on casual conversations in real time.”

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[–] jmankman@lemmy.myserv.one 72 points 2 years ago (2 children)

Advertising continues to prove that it is a net negative in the world every time I see it

[–] Aabbcc@lemm.ee 11 points 2 years ago (1 children)

*scribbles notes*

Don't be seen.... Got it

[–] Dr_Fetus_Jackson@lemmy.world 2 points 2 years ago

"You can always tell a Milford man."

[–] Texas_Hangover@lemm.ee 5 points 2 years ago

And its never satisfied, and gets progressively worse.

[–] Showroom7561@lemmy.ca 34 points 2 years ago (3 children)

One can only hope that we will eventually amend trespass laws to include digital trespassing.

[–] FutileRecipe@lemmy.world 5 points 2 years ago (3 children)

They (manufacturer) would just put it in the ToS that the user grants them that access, because very few actually reads those and just hit Accept.

[–] Showroom7561@lemmy.ca 3 points 2 years ago (2 children)

A proper law/regulation would aim to prevent that. Explicit consent to enter a home must be given, every time. Physically or digitally.

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[–] Blackmist@feddit.uk 1 points 2 years ago (2 children)

ToS and EULAs do not override local laws.

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[–] dutchkimble@lemy.lol 2 points 2 years ago (1 children)

But then it'll be fine for them to do it because - forgive us our trespasses, as we forgive them that trespass against us

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[–] LWD@lemm.ee 16 points 2 years ago* (last edited 1 year ago)
[–] vexikron@lemmy.zip 14 points 2 years ago (1 children)

Why wouldnt they be serious?

If your phone has the capability to have a parental control / monitoring mode on it enabled, which can see everything you are doing on the phone, hear what youre saying and see what the cameras see and know your GPS location... and hide all of this to the user...

Why wouldnt ad companies also pay for such a live feed, or at least parts of it, if the software and hardware capabilities already exist?

People have been reporting getting advertisements based on conversations they were having 10 minutes ago with a person next to their phone for years.

[–] Lemmchen@feddit.de 3 points 2 years ago (1 children)

What are you talking about? Which phone has parental control abilities like that?

[–] vexikron@lemmy.zip 2 points 2 years ago

Well, all phones with Google's Android do, and probably all iPhones too, though I am not an iPhone user so I cannot speak from personal experience on iPhones.

My brother, last year, decided to engage parental control on my android phone and used it to stalk me on foot and in his car.

He was the head of the TMobile family plan we were on. I talked to TMobile employees at different locations many times about this. They tried to helo me, but because I was not the head of the plan, the tech support people that the instore agents had to call to try to fix my situation wouldnt do anything.

At one point a T Mobile employee told me to call the police... on T Mobile.

But uh yeah everything on stock android is connected to a google account, and TMobile and Google apparently just presume that any one not the head of a family plan are children, and will allow parental control to be enabled /without informing the 'child'/.

[–] peregus@lemmy.world 10 points 2 years ago (2 children)

How can they technically do that? They would need their own app because Android by itself isn't listening (it does while using voice command). And why would they say they can while it's against the law to do it (at least in Europe, but I guess in the USA too).

[–] Blackmist@feddit.uk 2 points 2 years ago (1 children)

I'd guess they're planning on making their own stuff that does. I've already seen a "free" TV with an extra screen that just shows ads, has a camera, etc.

People are suckers, and there's plenty of unscrupulous companies willing to monetise that.

[–] peregus@lemmy.world 2 points 2 years ago

Well, "actually listening to your phone" is a very strong statement (which I think it's false) and completely different from what you've reported. This sounds to me to a very big fake news!

[–] smeg@feddit.uk 8 points 2 years ago

This seems fishy. Beyond being illegal in a lot of places, if this was actually possible without people noticing (e.g. detecting massive data usage of audio being uploaded or native battery/CPU usage of it being processed locally) then we'd know about it!

My first thought is that this is the classic tech sales bullshit of claiming your product can do something impossible in order to sell it. What's most confusing is the statement from the bottom of the article:

“CMG businesses do not listen to any conversations or have access to anything beyond a third-party aggregated, anonymized and fully encrypted data set that can be used for ad placement. We regret any confusion and we are committed to ensuring our marketing is clear and transparent,” the statement added.

So are they admitting it was bullshit or what?

[–] db2@lemmy.world 2 points 2 years ago

Sometimes it sure seems like it though.

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