this post was submitted on 30 Mar 2026
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Key Points

Walmart is rolling out digital shelf labels and expects the technology to be in all U.S. stores by year’s end. Kroger also has begun experimenting with the technology.

The nation’s largest retailer says the digital price tags help associates do their jobs better and stresses that prices on items will be exactly the same for every consumer in every store.

Some legislators are wary of the technology’s potential to be used in dynamic pricing models that disadvantage consumers, with Sens. Jeff Merkley (D-Ore.) and Ben Ray Luján (D-N.M.) introducing a bill to ban it.

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[–] partial_accumen@lemmy.world 3 points 12 hours ago

I completely understand the retailer's desire for electronic shelf tags, and it doesn't have to be nefarious of the store taking advantage of customers.

Way back in my youth when I worked retail, keeping shelf tags up-to-date was multiple-peoples full time jobs. This is was for a whole bunch of reasons.

The obvious:

  • prices go up
  • prices go down

The not so obvious:

  • new products come in that don't have an existing tag so one needs to be created
  • products are out-of-stock and will not be replenished, so someone has to go to that shelf and pull that tag off
  • promotions have some stock moved from its normal shelf location to an end cap or otherwise special display in a store so more tags needed for the same amount of product
  • shelf space being utilized differently such as more product being oriented vertically where before it was horizontal so more tags needed for the same product
  • patrons steal shelf tags (who knows why), but it means a new tag must be printed and deployed to the shelf

What's more, if a shelf tag isn't updated and the price rings up higher at the register, many retailers will honor the shelf tag listed price so there is a financial loss to the store from poorly maintained shelf tags. I am not surprised at all that it is cheaper for the retailer to buy and implement an entire electronic shelf tag solution over paper tags and labor.

[–] shweddy@lemmy.world 7 points 17 hours ago (1 children)

I've been doing dynamic pricing in Walmart for years. I go in ready to pay for stuff but end up walking out with meat in my pants. The prices become free while I'm in the store

[–] BarneyPiccolo@lemmy.today 2 points 15 hours ago

If they won't shift from a fraudulent Trickle Down Economy, to a proven Trickle Up Economy, then we'll shift to a Robin Hood Economy.

Hands off independent, Mom & Pop businesses, in fact give them ALL your business, but for major corporations? Steal EVERYTHING!

[–] baggachipz@sh.itjust.works 4 points 16 hours ago (1 children)

Anything new in a Walmart is destroyed or disorganized within a day of its installation. It’s already impossible to find anything on the right shelf, and the jaded underpaid employees won’t do shit to fix it. Walmart is basically a junkyard with a roof.

[–] cyberpunk007@lemmy.ca 1 points 15 hours ago

Impossible to find anything at the right shelf? Can't say I've ever found it impossible.

[–] BarneyPiccolo@lemmy.today 4 points 15 hours ago

It makes good business sense to do this, especially in a huge store like Walmart, with thousands of SKUs. It will be faster and more accurate, and you might even get to fire a few people. That's always fun.

The problem is that Walmart does everything in bad faith, so you just know they are going to use it for surge pricing. Get ready to see things like beer prices going up on the weekends.

[–] daychilde@lemmy.world 4 points 17 hours ago (4 children)

Come on people, use your fucking brain. Consumers are INCREDIBLY sensitive to retailers trying to change prices on the fly. My evidence: Every time this story is submitted, people come out of the WOODWORK yelling "If they try this, we're up in arms!" Yes, no shit, they are firmly away.

So let's walk through how it works: You're shopping, you put items in your cart, you go to check out, and it is... :gasp: like 20% more than it should be! They changed the prices on the shelf while you were shopping!

As soon as anyone even mildly suspects a price difference, they are likely to 1) take pictures of prices when they take them off the shelf and compare to the prices they paid on checkout and 2) talk about it online, causing hundreds or thousands to say "I KNEW IT!!!" and do the same.

So even IF one store was to try this once, it would cause a SHIT TON of people takes measures that would easily catch it. And talk about the negative review cascade that would happen....

Stores may try to play games, sure. But they're not gonna poke the bear like that. Even if they do, it will NOT go unnoticed. People WILL catch it easily.

So I am absolutely NOT worried about this happening, and all the energy people are wasting worrying about it could be better spent trying to convince people to stand up and take our oligarchs down and take back our country.

Or, sure, you can waste your fucking time masturbating to the idea of you standing up against the Corporate Masters and their Nefarious Price Changing.

So, sure. These tags get implemented where you shop, keep an eye out for them doing something stupid. But they almost certainly won't.

It's just like the people who - every thread fast food comes up - talk about how the Big Mac used to be bigger! Nope. 1:10 patties for decades. "But I have my own little pet conspiracy theory!" Okay, you do you, bub.

[–] village604@adultswim.fan 1 points 9 hours ago

I think this is another gimmick to push Walmart Pay. I bet they're also going to start up an ad campaign for Scan and Go to secure your price.

[–] Fredselfish@lemmy.world 3 points 15 hours ago

When I worked in retail I wished for digital tags. Would save so much money and the environment. Go check out your local Walgreens those fucking tags they changed every fucking Sunday and takes all day to replace. You know how much wasted plastic gets thrown away at every Walgreens every Sunday? Fucking crazy. So digital tags could be a good thing but of course they will abuse this and fuck customers.

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[–] CapuccinoCoretto@lemmy.world 42 points 1 day ago

Dynamic pricing is only part of it. When you are anticipating higher persistent inflation this makes it easier to tick prices up daily. Enjoy your Trump cost of living adjustments! Lol.

[–] CritFail@lemmy.world 2 points 16 hours ago

It would be a shame if anyone went around the shelves with a car window breaker surreptitiously tapping on all of the price tags.

[–] erythromycin@lemmy.world 3 points 18 hours ago

More e-waste...

[–] BCsven@lemmy.ca 24 points 1 day ago (1 children)

Dynamic pricing is not legal in Canada, but what our Real Canadian Super Store does on some items is set the price super high, then every day you go in it is a different "sale" price. On a specific soymilk the price ranges from 3.50 to 9.00.

[–] paraphrand@lemmy.world 6 points 1 day ago* (last edited 14 hours ago) (2 children)
[–] sleepyplacebo@rblind.com 3 points 18 hours ago (1 children)

Invidious like the open source youtube frontend ? /joking

https://invidious.io/

[–] GalacticGrapefruit@lemmy.world 1 points 16 hours ago

No, it's a real word.

[–] gravitywell@sh.itjust.works 17 points 1 day ago

This kind of stuff is inevitable with capitalism, in their continuing effort to make human workers obsolete and save money it makes perfect sense to replace static paper displays with digital ones. I would assume the only reason they didn't do it any soon is the up front costs.

Dynamic pricing is of course a real concern, but its not like you can't do dynamic pricing with paper labels, it just takes more effort (and so the prices will probably reflect that as they change). It's neat how we call it "dynamic pricing" now. but like when it happens in other places its called Hyperinflation, are there still some people foolish enough to think "dynamic" means it could go down also?

[–] Floodedwomb@lemmy.world 6 points 23 hours ago (7 children)

Stopped shopping at Walmart 10 years ago and it's one of the best decisions I've ever made.

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[–] DarkDinner@quokk.au 4 points 23 hours ago (2 children)

I wonder how tough the display screens are. Like if I accidentally took a can and leaned into the display, would it crack and cost them a bunch of money to fix?

[–] brown567@sh.itjust.works 2 points 18 hours ago (1 children)

I've definitely observed that some of them are waterproof and some aren't (my local Walmart has some non-waterproof ones in the fresh produce section that have clearly not enjoyed the regular misting XD)

The coolest thing about them, though, is when employees are grabbing stuff for pickup/delivery there's a little light that flashes on the display so they can find it faster!

[–] Joelk111@lemmy.world 1 points 17 hours ago (2 children)

Yeah, I know someone who works as a grocery getter and that's super cool. I wish they'd open that up to customers, it'd be an actual reason for these to exist.

[–] partial_accumen@lemmy.world 1 points 12 hours ago

I wish they’d open that up to customers, it’d be an actual reason for these to exist.

That works against the retailer. They want you looking through all the product because you might see another product you hadn't intended to and buy that too. If you just walked down an aisle only picking up items with your color flashing light, you'd likely spend less money.

[–] brown567@sh.itjust.works 1 points 16 hours ago

That would be a really cool feature! If they could integrate it with the app, like letting you plan a shopping list and help you find the stuff on it XD

[–] reksas@sopuli.xyz 4 points 23 hours ago (1 children)

or maybe if you accidentally swiped a harddrive magnet on them

[–] Whats_your_reasoning@lemmy.world 1 points 17 hours ago

I wonder if the same strong magnet used to open the magnet locks would work…

[–] lka1988@sh.itjust.works 6 points 1 day ago (1 children)

We've already got them here. Pretty sure they're already fucking with the prices.

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[–] Fedizen@lemmy.world 4 points 1 day ago* (last edited 1 day ago)

They should ban this practice and ban it online as well. This is just price fixing with extra steps.

[–] Stormy@thelemmy.club 7 points 1 day ago (3 children)

I'm also shocked it's $7 for a bottle of Pantene.

[–] iltoroargento@lemmy.sdf.org 5 points 1 day ago (1 children)

It's shampoo, Michael, how much could it cost?

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