Secondary comment. Linux aside, I appreciate your Thing video. Yes, that's exactly the difference with the original vs the prequel. I enjoyed the prequel much more than most (and you give it a nod at the end) but it's far from the original.
this post was submitted on 29 Dec 2025
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I honestly love the two together, I think the original was enhanced by the prequel, which is a rare thing.
Story-wise, the transition is pretty well thought out and I think the prequel does a good job of honouring the 1982 story.
There is a 1 hour yt video out there covering the making of the prequel and it really drives home how much the director was steamrolled by the producers, especially on the CGI.
A heads up that, in 2026, a 70 year old grandmother could just as well have had a 30-40-50 year career in computing. Don't use grandmothers as the go to trope for tech illiterate users :)
Grace hopper died in 1992 well into her 80s.
Edit: Ada Lovelace (maiden name Augusta Ada Byron. Yeah that was her dad, no they never met, but that's the time period) wrote the first computer code with a quill pen. Computers were largely considered 'women's work' until I think like the late 50s; most of turing's team at bletchley park were women. Up until the 1980s it was probably wise, if you wanted the deep lore on computers, to ask somebody's grandma.
In fact, "computers" were women whose job was to do calculations in the era before electronic computers.
Decent point. Not every grandmother is my grandmother. And a 21 year old that has only used phones and tablets to consume content may actually be less tech literate than an older person with no screen experience that knows how to fix their car, blender, or sewing machine.
Disclaimer, I did not watch the video other than the intro.
I intend to scrub through it, but its very long for an basics video. Maybe this should be broken up into a series.
Looking at the topics, it seems odd to including gaming for Grandma. Again, if it was a series you could do an offshoot gaming focused video for non grandma.
Though to be constructive and positive, I love your intent here. When you know nothing about Linux there's a lot of information to process and understand (even for non grandmas). You cover a lot of important topics and how to get going.
js let boomers use windows. no boomer cares about bloatware or ads they js wanna use a basic os
Basic os is arch.
Kid-with-concussion friendly os is android/iOS
Windows is just crap.
Or just let them die.
I looked on the topics of the video and all of them make sense. However, I think the biggest problem for average persons is that they don't care enough to watch a video that is 80 minutes long (if they even find it). Also, I'm not sure if video is the correct format since I prefer text and some pictures. But I'm not an average user :) for a grandma a video might be better, I don't know.
For feedback of the video itself, the parts where you show Cinnamon, Gnome and KDE could benefit from showing the screen more and how to navigate in the OS. If I try to imagine how an elderly person would feel about changing OS to Linux from using Windows for decades then I'm not sure watching does short glimpses would convince them that they can handle it.
Sorry if it sounds harsh, I'm trying to give constructive feedback. I think it is a nice initiative and from what I saw the topics are well chosen and you speak slowly and clearly.
The premise is why you should change for those that arnt techy? I mean I'm pretty techy but get my ass handed to me anytime theres the slightest hiccup with Linux. The tutorials come from nice and well intentioned people but they gloss over a ton of stuff like drawing an owl meme. Its nice that its customizable but it also does allows people move app data from one drive to another without a warning to comical effects. Really, its cool for what it can do but it is not for the faint of heart and Ive yet to find any tutorials that dumb it down enough for this simple person thats been using computers since they were called IBM compatables.
I agree with you, however: People have no fear changing things in regedit or 10 layers deep in the control panel to make windows more like it was "before".
Linux us just unfamiliar. That makes it more scary. So having tutorials like this makes it more accessible.
Very few people do that
Yeah, the majority downloads a random program to do it for them from some website. Which might or might not do what it advertised, sometimes even without installing a lot of trash ranging from ads to viruses...
I do that with every Windows iteration. There's usually a step by step guide with 10 instructions with pictures.
Unraid tutorials have been like download this app, be sure theres no conflicting ports with your docker container, you need to add this pathway. Wtf is a port or docker? I get it now after 40+ hours of research and going 4 pages deep in a Google search but none of the tutorials are dumbed down enough for the average Windows users.
I wonder if more people dive deep in the control panel than there are users of Linux. I bet there are and maybe even more that are willing to use regedit than there are Linux users.
There have been some efforts to mitigate this by adding warnings where appropriate. But that doesn't stop certain people from ignoring those warnings and typing "Yes, do as I say!" and bricking their install anyway.
Nice video. I remeber reading the article version of this (or am i mis remembering stuff). great work. congrats and thanks
Is there a good linux with tech support for less technically inclined individuals? Like ppl just call windows support when they have issues or know they can contact hp, dell, etc. Would they even get help using linux?
Yeah. That's the entire premise of the zorin OS paid tier
Except they only help you with the install IIRC, so basically useless.
Oh. I wasn't aware. I have been running endeavorOS for multiple years so I have only heard about zorin, never tried it. Thx for the cprrenction
you can potentially buy ubuntu or redhat commercial distros. there support is more industry oriented, but i assume they have some amount of beginner friendly tech support. but just guessing here, so please do check before buying anything.
Wasnt asking for myself, was just asking since ppl brought up swapping from windows to linux and thats why the average person wont
sorry, i got confused
Is it a thing that people call Windows or Dell etc. for problems with their PC? I looked quickly at Microsoft's support page and in my country it seems like the only way to contact them is over a chat. But I can understand if the grandma user would prefer a phone call instead of a chat with an AI. Maybe Fedora or Tumbleweed have support over phone? Otherwise I would say all distros have good tech support in forums.
I've been thinking about doing exactly this but for the free and open source applications that I know well. Having a hotline/helpdesk would be way faster and easier for newcomers to make use of than reading forum posts scattered all over the internet that usually assume higher technical skill levels, or starting their own posts. I for one would learned way better this way and in many cases would have been happy to pay (reasonably) for it.
If anyone would like to get involved in setting something up let me know.
Just a heads up, you have apparently never helped any stranger.
Once they know you can help for free, they will expect this of you all the time, for free.
And the questions will be infuriating as ever. If you want to try it, just go to a beginners forum like gutefrage or your equivalent shitposting site and just answer every question on linux. No skipping.
Trust me, or if you dont at least just get a second phone number for it so you dont have to migrate to a second one once you decided that it takes a way too big toll on your mental health
Yeah I don't mean for free. I think that's implied by the "happy to pay (reasonably) for it" part of the comment.
The problem with tech support in general is that people want to have a trusted source. If you are successful in your endeavour, then you are that source. Therefore you will be called for everything. Absolutely everything.
Suddenly all people forget how to search online themselves or to actually look at the problem before reaching out. Not even a turn it off and on again mentality. You are now their source and will do everything for them.
Then it degrades from there. Problems become vague descriptions of "acting funny" and you spend far too much time trying to get accurate descriptions and scenarios to understand the problem before even being able to try to troubleshoot it.
All this jaded negativity is just me making a point that reasonable charges won't get you very far. You will need to charge more to cover the time (yours or help) and then you will be deemed too expensive and people won't call.
When I do free tech support for someone who I think could have solved it themselves I just make them solve it themselves by asking questions. "What information do you have?" "What have you tried?" "What does the error say?" "What do you think the error means? Is it giving a hint?" "When did you start having the problem?" "What can we eliminate?" "What did a search search suggest?" "What does the documentation say?"
"Did you try rebooting, reconnecting?"
This is an excellent idea and very valuable - thanks for doing it 👍