It’s not the rating that’s flawed. It’s that reviews are bought now. There’s minimal real reviews.
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Hm. Probably a decent idea. I’m sure people view ratings very differently amongst themselves.
I almost never give 3 stars. If it’s 3, it should probably be a 2 or 1.
5-excellent, no problems.
4-some very minor concerns, but otherwise the product does what it’s supposed to.
3-?
2-Issues interfering with the expected/full use of the product. Failure of product right out of warranty. Likely seeking tech help or a refund.
1-DOA/not as described/died soon/immediate RMA
I think there should be 3 options: bad, OK, exceptional.
Give 5 stars to this comment or I report You for any other score as harassment!
Also I add extra gifts for any 5 star ratings!
Corrupted, it is all corrupted.
When it comes to rating products, it seems like there's an expectation to give 5 stars. I guess because there's a sense of not only rating the product, but also the seller - and you'd feel guilty not giving full marks if the product arrived ok and did what it was advertised to do.
In terms of movies/books/games, 4 stars is my default for a piece of media I really enjoyed. 5 stars I'd only give to stuff I believe is near perfect. If I see a book that averages 3.8 to 4 stars online I know it's gonna be great. Anything beyond that is either incredible, or just hasn't had enough reviews yet!
People use it like the one on the top? Never knew about it and never realized. These kind of ratings kinda have personal definitions in each ones head, so not like people even talk about it. I'm pretty sure I rarely gave anything 5 stars in my life.
the top scheme has 5/5 and the bottom one 4/5, so now we know which is better
Honestly I wish rating systems just gave me a vertical line to place somewhere on a bell curve. Make it obvious I'm comparing against the average.
But as it is, because drivers etc. get punished for anything less than a 5, it's 5 stars
Small secret.
When companies compare performances they see only three categories. 0-1 star reviews are bad. 2-3 are okay. 4-5 are great.
This is because in the end the well written review you gave to the product after testing it for 100 hours and gave the product 4 stars because of the minor flaws is pretty much the same as some randomass teens hype review 5 stars.
In the end you both liked it and there is no urgent need to fix anything.
As a consumer you should just trust to the wisdom of the crowd to tell truth.
Four stars always just means some people gave one star for shipping issues unrelated to the product.
Capitalism tries to get as much out of their employees as possible. Meaning employees fear of losing your job of you don't get the highest rating. And if you are in the USA that means losing benefits and quickly running out of money. Give employees the highest rating, unless it actually bad, because they are forced to live in capitalism.
This is how it works in Japan. An average of 4 stars on Google Map (for food places, at least) is considered pretty good. There's also another Japanese site dedicated for restaurants (Tabelog), where restaurants with more than 3.5 stars only make up 3%. Only 0.07% restaurants have more than 4 stars.
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If I get asked to rate something it's probably going to be a 4 or a 3 unless it's bad, 5 means as good as it can be and unless a 6 gets added then it's unrealistic to give a 5
But "ok" implies "some issues".
I disagree. To me, "ok" means adequate and unremarkable.
Yeah, that makes sense actually. Looking at it again, that's not really the problem. "Bad" is the direct opposite of "Good", they should be at symmetrical spots of the spectrum. Both versions have it wrong. If Bad is the worst rating, Good should be the best. I still say get rid of "some issues," it just sounds too benign to me for the second-worst possible rating, change it to "bad" and make 1/5 stars Terrible or something equally inversely comparable with "Exceptional".
Perfection is a goal,
Not a default
It’s the kind of thing that honestly should be regulated.
5 point scales are dumb because there's too much ambiguity with 2s and 4s. Since everyone has an inconsistent definition of what those mean, they don't really mean anything. Knowing that intuitively, people spam 5s and 1s because those are unambiguous.
3 or even 2 point scales are better. Dislike, Neutral, Like / would not recommend, would maybe recommend, would always recommend or just removing the middle option to push people off the fence.
The problem is that most people rate the first way. If a place has a rating of a 4.5 and I thought they were pretty good, but not perfect, so they deserve 4 stars, I am not going to rate them. Having 4 stars is usually considered not that good, so lowering their score is not what I want to accomplish as 4.5 is pretty fitting in the context most people have. That leads me to giving 5 stars relativley often and not rating ok or just good places at all.
Not everywhere! This fucks over anybody who depends on ratings for job evals.
⭐ ⭐ ⭐ ⭐ ⭐ Timely delivery of my 1972 Volkswagon clutch plates, will order again
Sir, this is a USB cable...