You can do almost anything with a website that you could do with an app. The only reason they are pushing the apps so hard is because they can collect a lot more data than a website can.
As Cory Doctorow put it, "An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it."
The cloud is many things, but most of all, it's a trap. When software is delivered as a service, when your data and the programs you use to read and write it live on computers that you don't control, your switching costs skyrocket. Think of Adobe, which no longer lets you buy programs at all, but instead insists that you run its software via the cloud. Adobe used the fact that you no longer own the tools you rely upon to cancel its Pantone color-matching license. One day, every Adobe customer in the world woke up to discover that the colors in their career-spanning file collections had all turned black, and would remain black until they paid an upcharge:
The cloud allows the companies whose products you rely on to alter the functioning and cost of those products unilaterally. Like mobile apps – which can't be reverse-engineered and modified without risking legal liability – cloud apps are built for enshittification. They are designed to shift power away from users to software companies. An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it. A cloud app is some Javascript wrapped in enough terms of service clickthroughs to make it a felony to restore old features that the company now wants to upcharge you for.
I legitimately want to scream sometimes as I feel the continual death of local computing and actual software, and it depresses me to no end how few businesses or users see it for what it is.
And it's exactly this: a trap. A trap users people are racing into, and they have no idea, at all, how bad it's going to get when the doors close behind them.
The rest of us are left with little recourse. Looking at the difference between Outlook and New Outlook is genuinely depressing because that's the future we're all being shepherded into against our will. I swear, in like 10 years, Windows will mostly just be a kiosk for Edge.
Windows will mostly just be a kiosk for Edge.
I think for the vast majority of average users this has been true for a long time.
This is the main reason why I seldom install anyone's "app".
Most of these apps aren't true apps anyway, they're just customized browsers that lead you to a website and are free to collect as much data from you and your phone as they want.
I'll go on your website first if I have to and 9 / 10 I get what I want. Besides, I'll only ever visit the service once or twice so I don't need to install a permanent app on my phone for that.
Also desktop mode to circumvent those phone detection systems and trying to force an app.
I wish. Every fucking bank has their own shitty app for 2FA instead of just using standardized and proven TOTP, no way around that.
Same about school apps the article mentioned since it's connecting to their (one of many) proprietary system, no website for that.
And recently got into the home automation rabbit hole. Lots of devices that require their fucking app, sometimes with mandatory cloud account, just to connect! And people in reviews even praise how easy it is, it's infuriating! I don't need light bulbs connecting to the internet, thank you very much.
Ha, sucker, you think your non-Internet-connected lightbulbs make you safe? My Internet-connected lightbulbs have sent my online-car to wardrive your neighbourhood and sniff your Zigbee network!
…if you see my car please tell it to come back to me, I need to go to the shops…
I get emails from school, with a link that opens a 3rd party app, which only displays a link that opens in the default browser. I've asked the school to just send me direct links to the announcements, but they say they can't. The site doesn't require authentication, but the URLs have UUIDs so I can't just guess what the link would be. The app is quite literally just a data exfiltration layer that does everything it can to make sure you can't bypass it. Good luck getting any other parents to give a shit though.
The number I remember seeing was that on average, app users are seven times more profitable than web users. Sorry, no citation.
I suspect there's some selection bias in that regular/loyal users of a particular product or service are more likely to install the app, but it also affords the company greater access to send notifications and collect data. On the rare occasion that I install some random company's app for a specific benefit, I remove it when I'm done.
Around here, Target (department store chain) will let you order stuff through their app and pick it up in the store parking lot. If you order through the web you have to wait around inside the store to get it. I still won't install the app but this issue annoys me.
And then there's guys like me. I don't announce when I'm coming. I grab the items myself, and then I pay in cash. Nonsequential bills. I'm like a ninja! I can't be traced! Shashasha!!!! Pocket sand!
Then on the way home, if I see someone following me home, I make 3 left turns. If they're STILL following me? I turn around, and I shoot them........a dirty look!
What? I'm not a psychopath. I just don't like being followed.
My favorite part of the 30 day dumb phone challenge I did recently: I couldn't install your crappy app even if I wanted to.
A little over halfway through the challenge, was paying for my order at a local eatery, and the cashier started plugging their new app and rewards points and digital coupons and shit. I was like "I'm gonna stop you right there: flip phone." and pulled it out of my pocket and brandished it like I was the sheriff of Luddite-ville.
Kinda like this, but "Flip phone!"
I just tell them 'no'.
That's what I used to do, but a good portion of the time they'd continue their spiel to try to change my mind. Have only had to brandish the dumb phone once, but so far it's got a 100% shut down success rate.
I just tell them I don’t have a phone. Even if I’m still holding it in my hand. Most don’t want to engage. They likely figure they’re not payed enough for that.
Same.
Cashier: "What's your phone number?" (For the store tracking/rewards/whatever)
Me : "Don't have one!" (As I remove the credit card from the case on the back of myphone)
Nobody has questioned it once. They don't want to ask in the first place but are forced to.
TBH I dont use an app for anything that can be done in the browser, especially when mobile websites ask me tl get their app.
I'm the same way. The less apps there are on my phone, the better. Also, using the web app is the only way to block ads on certain sites such as Instagram or Twitter.
I recently re-downloaded the Michaels app while I was in the Michaels checkout line just so I could apply a $5 coupon that the register failed to read from the app anyway.
There's your problem right there.
Does this author not understand how dumb this makes him look? You downloaded an entire app, in the checkout line, for a $5 coupon on something you were likely overcharged for in the first place?
Even when you’re lacking in a store-specific app, your apps will let you pay by app. You just need to figure out (or remember, if you ever knew) whether your gardener or your hair salon takes Venmo, Cash App, PayPal, or one of the new bank-provided services such as Zelle and Paze.
If only there was a universal form of payment that you could keep in your pocket and pull out to use anytime with very minimal interaction. Maybe a card or something.
Apps are all around us now. McDonald’s has an app. Dunkin’ has an app.
Why are you using them?
Every chain restaurant has an app. Every food-delivery service too: Grubhub, Uber Eats, DoorDash, Chowbus.
Why are you using all of them??
Every supermarket and big-box store. I currently have 139 apps on my phone. These include: Menards, Home Depot, Lowe’s, Joann Fabric, Dierbergs, Target, IKEA, Walmart, Whole Foods
Why the fucking hell do you need any of these?!
This is literally the 2024 equivalent of your mother having a dozen toolbars in Internet Explorer because she kept clicking on coupons.
Just go to the place, pull out your credit card, pay the cashier, and leave. How the hell does any functioning adult blame the technology when they have this little self control?
People who are proud of getting a good deal via an app break my heart. Most folks I know like that are not strapped for cash. They just like the feeling of getting a bargain. They don't consider that the prices are artificially inflated. They don't need the sale item. And in the long run they'll probably end up paying more when the stores know their purchasing habits and have A/B tested them enough to know how to provide as little as possible while charging as much as a customer can stomach.
If a coupon requires an app, I don't by that item. Especially when it comes to groceries. When it comes to store cards, most let you use a phone number instead of scanning the card. So plug in a random number at checkout. You can often get a hit on the first try. Then pay in cash. Dirty up someone else's data and give these stores nothing on you. Seriously, if people keep giving in, it's guaranteed to get worse. First the store card, then the app, what's next?
If the apps wouldn't be slow React Native or whatever "multiplatform framework" crapware, then I'd actually say that well designed, native Swift UI (iOS) or Material (Android) apps can enhance the user experience for a lot of services that are otherwise offered via website. Native integrations with shortcuts, widgets, fully supporting accessibility features of the OS etc.
The problem is most apps are just low-effort web app conversions.
The problem is most apps are just low-effort web app conversions.
If only that. Web apps are relatively well sandboxed. Most dedicated apps (that should be websites) are designed to harvest as much data as they can and spam you with notifications/ads.
A huge number of apps these days are web sites compiled into an app, and it shows. For example, an app should be able to remember your address and payment information without signing into an account, yet so many don't. Almost like they want to force you into signing up. Why might that be?
Just give me a mobile web page if you're going to do that shit.
I have an app for my sprinkler system and it's a fucking nightmare. Not only is it basically just a web API, it's so transparently just a glorified browser with access to exactly one site that frequently my phone thinks that app will work for whatever else I'm trying to open.
Document? Sprinkler app. Web Page? Sprinkler app. Installing from a source other than Google? Oh you better believe the sprinkler app can do that.
Doing anything takes longer to load than it would take me to walk from anywhere on my property to the fucking box and hit whatever button I need to hit.
It frequently forgets what I entered for preferences. I can tell it a week ahead what days I want it to skip but if I do that more than 24 hours on advance I might as well not have done it at all.
Oh you want to make a payment online? Let your sprinklers do that for you. YouTube video? Sprinkler app. YouTube video about fixing your fucking sprinkler system? Sprinkler app.
Apparently the one thing it can't do is effectively manage my water usage. It's ONE job
I just go without.
the overwhelming majority of apps are nothing but websites wrapped in apps that strip away all the privacy and protections anyway, and demand far to many permissions for shit that are completely irrelevant to their purpose (because they want to siphon literally everything out of your phone and monetize the information).
I'd rather miss a deal, a sale, or whatever, than to deal with that shit.
Used get my haircut at one of those "no appointment needed" haircut chains. Then they got an app, and every time I went it was "Why aren't you using the app? You need to use the app. Next time use the app. Download the app on your phone. It's gonna be an hour wait because you didn't use the app."
Now I just go to a local place.
Just yesterday, Mrs. Warp Core was trying to enroll with an online service. The self-service email confirmation link refused to function correctly in Firefox on a desktop operating system (Windows in this case). It worked flawlessly on Firefox+iOS. Said link also shuttled the user straight off to the phone app.
I'll add that nearly ever other aspect of their public facing web, including the online chat support, worked flawlessly everywhere I tried it. This all just reeked of hostile design.
When asked about why this is, I simply said:
The browser provides good security and choice for the user. Apps provide good security and control for the vendor.
Open source social media app: 30MB full size.
Privative social media app: 300MB install + 500 MG data full size 700MG
Go figure. I could have thousand of apps. If they were not packed with intrusive software to get all my data and to lock the company IP.
Not sure anyone actually read the article, cuz yall are talkin about apps vs. web sites, and data collection. Two points which are briefly covered, but ultimately shrugged off in favor of the larger thesis:
Smartphones … meant [companies] could use their apps to off-load effort. … In other words, apps became bureaucratized. What started as a source of fun, efficiency, and convenience became enmeshed in daily life. Now it seems like every ordinary activity has been turned into an app, while the benefit of those apps has diminished.
I’d like to think that this hellscape is a temporary one. As the number of apps multiplies beyond all logic or utility, won’t people start resisting them? And if platform owners such as Apple ratchet up their privacy restrictions, won’t businesses adjust? Don’t count on it. Our app-ocalypse is much too far along already. Every crevice of contemporary life has been colonized. At every branch in your life, and with each new responsibility, apps will keep sprouting from your phone. You can't escape them. You won’t escape them, not even as you die, because—of course—there’s an app for that too.
It’s not simply the code delivery mechanism, and it’s not whether the data exchange is safe from prying eyes… It’s the fact that a digital UX has invaded every aspect of human interaction, including mourning.
At every branch in your life, and with each new responsibility, apps will keep sprouting from your phone. You can't escape them. You won’t escape them, not even as you die, because—of course—there’s an app for that too.
Except that's just straight up not true. You can't escape it? You can't escape installing the Michaels app to get a $5 discount coupon?
I'm absolutely flabbergasted by what I'm reading here because I have no idea what the hell any of these people are doing in their lives where they're collecting this many apps out of necessity. This is entirely selection bias. They seem to be incapable of resisting the pull of trashy, useless apps, and insist the whole world is.
Nothing is stopping you from walking into any of these businesses, getting your purchase, paying with a card, and leaving.
I legitimately do not have enough space on my phone to install all the crappy bloatware of all the stores I go to. They quite literally ask the impossible of me.
I have yet to see an app that does something a website could not do...
Harvest data more efficiently for our corporate overlords :)
most apps are just containerized websites.
You know why?
Cause browsers do a lot to protect your data from invasive sniffing.
but if you containerize it in an app, you can remove all those pesky safety measures Which lets you turn a customer into a product by siphoning up all their data and information.
And the app is just a glorified website (Electron app).
Do most people even know what a phone app is??!
One big supermarket chain here has an app where you get a few cents bonus discount on already discounted items with the app coupon. The in-store announcement praises it as the first place of some insitute's supermarket app ranking. Even if that institute were legit, the ranking fair and the spot well-deserved, I always felt like that's a competition with no winners.
This piece has no real point. No hidden info, no resolution, no exposé, no call-to-arms really.
It's just "there are way too many apps", which we already knew.
What a weak article.
You know what else is overrun? Paywalls or other “requirements” where I need to signup and/or pay to access something that should be free.
Don’t get me started on those fullscreen ad interstitials that force me to watch an ad I’m not interested in before I can continue either.
Let’s face it, the Internet today fucking sucks and it’s partly to do with these so-called news outlets like the Atlantic.
I miss the days when barely anyone heard of the web. Sure, it wasn’t as feature rich, but then again, those features are overly abused in the name of capitalism anyway. It’s like those strip malls that have nothing but shitty restaurants, nail salons, and tax preparers. Gone are the days of fun stores like hobby shops, comic book stores, local mom & pop toy stores.
They just sucked the fun out of it all. 😡
Amount of store apps on my phone: zero.
My wife has an app that is basically a card holder. Instead of pulling out a loyalty card, she pulls up the one app that has all of them scanned/copied. It's great.
This is a most excellent place for technology news and articles.
