Honestly at that point I would tear down the whole thing and use this video as a guide for reassembly. The most important thing to do is to make sure the framework is all squared up, otherwise all prints will suffer.

As for bed leveling... A lot of people think the paper test is all you need, but really that only gets you close enough to start leveling the bed. First thing is to tighten all the springs to within 1 turn of being closed, then adjust the Z switch so that the head homes to roughly that same height. After that you use the paper method to get the bed roughly level, then move on to live testing with a 5-point bed-leveling test print to dial it in. Ideally you want the nozzle gap to be about 75% of the nozzle size, so for a 0.20mm tip you would want a 0.15mm gap to get your print to stick.

As I mentioned to someone else, Creality's QC is garbage. My first glass bed had better adhesion than PEI and worked beautifully for a few years until the coating wore out. My second glass bed was trash, I never could get anything to stick to it without using hairspray, and now it sits in its box. I have a PEI bed now, which seems to have solved the problem. If you decide to try using the printer again, don't forget to clean the glass with 90% ISO. Worst case try flipping the glass over to the smooth side, clean it with ISO, then use glue sticks on that surface (you won't get any adhesion on bare glass without the glue or hairspray).