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Customer service
(lemmy.world)
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this post was submitted on 13 Jun 2024
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I will never again buy a Samsung product after they refused to honour the warranty claim on my dishwasher. It had a legitimate design defect, I alerted them well within the warranty period, and I provided all the appropriate receipts. They just plain ignored my complaint while putting on a contrite facade in every interaction.
That's awful. Sorry that happened to you