Need some tech support: 5G and wifi connected but the internet won't work. (sh.itjust.works)

submitted 5 months ago* (last edited 5 months ago) by Ynrielle@sh.itjust.works to c/googlepixel@lemmy.world

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Edit: Solved! I forgot I had accidentally opened a VPN app that was not yet configured and it had "always-on" enabled by default. Turned it off and everything worked fine again.

Hello friends! I dropped my Pixel 8 today and everything appeared to be fine until I realized nothing on discord would load and spotify said I was not connected to the internet. It showed that I was on 5G and should have had great connection, but nothing. I tried connecting to my work wifi, which connected, but again there's no internet when I try to use any apps.

Basically my phone is connected to wifi/5G but the internet just doesn't work after the drop.

If y'all could help me figure out what's going on, if it's fixable, etc, that would be lovely. I'd be happy to provide any additional information that could be useful. Also if it matters, I'm using grapheneOS.

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[-] Ynrielle@sh.itjust.works 4 points 5 months ago

I completely forgot to mention lol I've restarted it multiple times and no dice. I have an e-sim, so I doubt that would be the issue, especially since connecting to wifi doesn't even work. It's super strange cause it says I'm connected, but then the internet just doesn't work. It doesn't even say "connected - no internet" or anything, like it's fully connected. I don't believe it's my carrier cause my partner hasn't been having issues, and it will usually show an exclamation point on the 5G symbol if that's the case and restarting often helps with that.

Also adding, my hotspot works just fine. I'm currently connected to it with my laptop.

this post was submitted on 22 May 2024

11 points (100.0% liked)

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