352
submitted 7 months ago by throws_lemy@lemmy.nz to c/world@lemmy.world
you are viewing a single comment's thread
view the rest of the comments
[-] jet@hackertalks.com 58 points 7 months ago

They should have walked out when the first payment was missed.

[-] floofloof@lemmy.ca 73 points 7 months ago

The trouble, she said, stemmed from a decision by Barclays Bank to freeze the orchestra’s account – a problem that has also seriously affected the finances of charities and other cultural and religious groups, including the classical music venue, St John’s Smith Square. Under the bank’s obligation to help prevent financial crime it had requested further information from some customers in order to keep their accounts active.

Efforts to reopen the account, frozen by Barclays “with no prior warning”, said Lightfoot, took four months. “We kept the musicians informed during this period that their payment would go out as soon as the account was reopened, but as the timeline of the reopening was further delayed many times, it was difficult to provide musicians with a clear timeframe,” she said. Musicians have also been asked to come forward with any outstanding invoices.

I imagine the musicians were just trying to help the orchestra survive, and expecting it would be sorted out any day soon.

[-] draughtcyclist@lemmy.world 21 points 7 months ago

The article makes no mention of why the account was frozen in the first place.

[-] ABCDE@lemmy.world 26 points 7 months ago

Barclays don't need a reason, they are utter shits.

[-] girlfreddy@lemmy.ca 16 points 7 months ago

This is from a link in the main article ...

“Like the others you have featured, the bank asked us for directors’ details as part of their regulatory obligations to know their customers,” she says. “We believe that we complied with all their requests but despite that the account of 15 years was just frozen. No warning, and all our direct debits cancelled just like that.

A Barclays spokesperson says: “As part of our ongoing responsibility to help prevent financial crime, and to meet our regulatory obligations, we are required to keep up-to-date information regarding our customers’ accounts. We share a series of communications with our customers, including writing to them by post, through alert banners on our digitally active customers’ online and mobile banking, as well as reminder SMS text messages and emails, asking customers to supply us with some important information relating to their Barclays Business accounts.”

load more comments (5 replies)
load more comments (5 replies)
this post was submitted on 13 Feb 2024
352 points (98.1% liked)

World News

38691 readers
2825 users here now

A community for discussing events around the World

Rules:

We ask that the users report any comment or post that violate the rules, to use critical thinking when reading, posting or commenting. Users that post off-topic spam, advocate violence, have multiple comments or posts removed, weaponize reports or violate the code of conduct will be banned.

All posts and comments will be reviewed on a case-by-case basis. This means that some content that violates the rules may be allowed, while other content that does not violate the rules may be removed. The moderators retain the right to remove any content and ban users.


Lemmy World Partners

News !news@lemmy.world

Politics !politics@lemmy.world

World Politics !globalpolitics@lemmy.world


Recommendations

For Firefox users, there is media bias / propaganda / fact check plugin.

https://addons.mozilla.org/en-US/firefox/addon/media-bias-fact-check/

founded 1 year ago
MODERATORS