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submitted 10 months ago by MicroWave@lemmy.world to c/news@lemmy.world

If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

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[-] mrgigglez@lemmy.world 6 points 10 months ago

So I work for home depot and we have started doing a restock fee for special orders. It has slowed down orders and returns that I think will continue as a trend.

this post was submitted on 26 Dec 2023
237 points (91.3% liked)

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