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this post was submitted on 29 Nov 2023
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That's so pathetic. There is a comedy club near that does this. If your review isn't glowing, they respond shittily to your complaints. All this does is make the business/developers look petty and gross.
Whenever I see this, on Google reviews or whatever, it just solidifies what the complaint was and basically is tantamount to the responder doubling down on whatever the reviewer was saying. Valid or not. When you respond with passive aggressive "kindness" or denial, it just makes you look like a piece of shit, even if you are actually in the right. I cannot fathom how people don't understand this.