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this post was submitted on 25 Oct 2023
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Ask Lemmy
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Comcast / Xfinity. Have been forced to use their services for years until a viable alternative arrived in my neighborhood, paid $110 a month for internet to be down at least 2 days a month when my wife and I both work from home. All calls and tickets and emails were met with "you're not using out router and we don't see issues on our side, sounds like a you problem".
Almost left for ancient Century Link pipe when internet was out for 17 hours one day, called 3 times and finally got a competent person on the line not saying the above. Instead said they had done maintenance in my neighborhood and when they sent someone out to look at the uplink it was magically working again. Filed for a service refund thing since it was way below the promised availability and I had to reschedule meetings because my hotspot was slow and they gave me a $1.35 refund to my $110 bill that month.
Cox too; Comcast's evil twin that never gets as much hate. They do the same bullshit Comcast does, and get away with it. They even put a freakin' data limit on a hardwired connection so that they can charge you more money.
I'm so glad T-Mobile 5G covers my area now. Before that Cox had a monopoly and I was paying almost 200 a month. Now it's 40 and faster download speeds. Ping times are similar.. I'd recommend seeing if any wireless providers support home Internet near you
Same, except it was Verizon that came to my town. Also was paying close to $200/mo for 500 / 30 Mbps and a data cap. Now I pay the same as you and get 1400 / 80 with no data cap. No ping issues in Counter-Strike 2, either. 5G fixed wireless is way better than people make it out to be.
Of course, once more and more people realize what they're missing out on and hop on the bandwagon, Verizon will eventually become just as shitty as the competition (and so will T-Mobile). Just ask anyone who lives in an area with a FiOS monopoly. Such is life.
Of course, but for now it's a nice improvement. Hopefully something else will come along once these guys get as shitty as Cox is now. It's nice that there's an alternative/ competition at least. Which is required by law but somehow something I had yet to experience
Yep, those datacaps are complete nonsense and they know it. My bill was so high because I had to pay for unlimited data because 2 people working from home and streaming videos almost everyday always goes over their cap.
Best part is thanks to Adjit Pai they can also throttle your internet before you hit the cap. Thanks FCC
17 hours... should have been at least $5.30!
ATT covers something like 99.9% of my city and my street is one of the few that isn't covered while being within the city's incorporated area. I can literally walk to city hall. I know that a lot of fiber was laid with government grants and I'm very tempted to see if they were obligated to cover my street and didn't and try to get them too. I'm pretty sure it won't go anywhere but I'm tempted to. As shitty as they are they're way cheaper (with fiber) than Comcast's Xfinity is.