After opening in a tiny space without parking in 2018, the business went on to earn a nod on Texas Monthly’s Top 50 BBQ list, in 2021, and a spot in the Houston Chronicle’s Top 100 restaurant list, the following year. In January 2023, Brett’s expanded to a much larger space, attracting lines out the door on the first day.

After that initial boost in customers, business leveled off. The owners increased the prices as the costs of goods went up, and Jackson said he noticed twice-a-week regulars cutting back to once a month.

Move to a more expensive location, increase prices, business fails, many such cases.

The old location was a 5 minute walk from the residential buildings.

The new location is still 200m from the closest residences but it's now a half hour walk.

I'm fascinated by American urban planning.

[–] TreadOnMe@hexbear.net 18 points 5 days ago

I am also constantly fascinated at the genuine lack of curiosity these bourgeois fucks have about their customer base. You know you can, like, talk to them? Find out where they live and how they get there and how they heard about your store. Stuff that every other successful business in the world does constantly. But you are a small business owner, people will give you that kind of shit for free because that shit is often the original para-social relationship.

[–] BanMeFromPosting@hexbear.net 3 points 4 days ago (1 children)

"in an area with no parking" is an odd way of saying "accessible by foot"

[–] chgxvjh@hexbear.net 3 points 4 days ago* (last edited 4 days ago) (1 children)

I'm not sure what that's all about. It's on a strip mall. There is a no parking sign on the door. Maybe the parking places are all owned by the neighboring businesses.

The second location is a shopping center.

[–] BanMeFromPosting@hexbear.net 2 points 4 days ago

Once again gotten busted by posting before reading