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They don’t pay 38$ for just iCloud storage.
If they’re paying that much they likely have Apple One highest tier which includes AppleTV, Apple Fitness+, Apple Music, Apple News+, and Apple Arcade in addition to the iCloud storage at 2TB.
If they only need iCloud storage and don’t need any of those other services, you should just move them to a lower iCloud account that is enough storage for them. It will be affordable and simpler.
This. Also, OP if you use an iPhone, you can join an Apple family with your parents and get access to all these services yourself for the $38 they are paying.