this post was submitted on 01 Jan 2026
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[–] LibertyLizard@slrpnk.net 32 points 1 week ago (1 children)

Me every time I call tech support. I feel so stupid.

[–] audaxdreik@pawb.social 49 points 1 week ago (1 children)

As someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.

[–] baines@piefed.social 15 points 1 week ago (1 children)

unless it’s so dumb it’s not obvious

i learned no question is too stupid

and yes it must be plugged in to work

[–] thejml@sh.itjust.works 14 points 1 week ago (1 children)

My favorite question to ask callers when I worked phone support: "What happens when you push the power button"

I got so many "wait, theres a power button?!" replies. And a few <click, whurrrr> "Uhh, i'll call you back if i have anything else".

[–] Passerby6497@lemmy.world 6 points 1 week ago

"Oh, I've lost power due to a storm, is that important?"

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