this post was submitted on 28 Aug 2025
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Technology
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Normally I'd agree, and we used some of that in the original form (like maximum hours, checking for negative submissions, etc.) but requests don't always follow simple logic and more complex logic just led to failures every time a user did something other than take a standard full day off.
Some employees work 7 hours, while others are 7.5, some have flex days and hours that change that, sometimes requests are only for part days, sometimes they may use multiple leave types to cover one off period.
I spent a few hours writing and testing the prompt against previous submissions to fine tune it.
So far it's detected every submission error in the two weeks it's been running, with only one false positive.
If it helps to accurately fill in the details correctly in the backend system, which are then properly validated or escalated for human review/intervention (and let the human requester choose the escalation path too, as opposed to blindly submitting), then it sounds great.
Guided experiences, leading to the desired outcome, with less need for confused humans to talk to confused humans.
I want the same for most financial approvals in my company. Finance folks speak a different language to most employees, but they have an oversized impact on defining business processes, slowing down innovation, frustrating employees, and often driving costs UP.