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There's no frustration in my comment. Why would I even be frustrated? I'm speaking plainly about reality. Taking offense to that is a luxury OP doesn't have, and the faster they realize this the better their outcome will be. In my experience working with people in OP's position, trying to soften the message gets interpreted as platitudes, insecurity, and untrustworthyness which only gives them reasons to doubt or blow off the information. No bueno.
Well, I don't know. Maybe you're right. You just didn't offer any acknowledgement of the difficulties OP faced, which didn't sound like a picnic. People tend to have trouble finding empathy when they're frustrated, stressed or in any kind of distress really. This and some of the wording in your final paragraph is what gave me that impression.
But yeah, I don't know what's best or what you were feeling when you wrote it. You may have a better idea than I do for all I know and you're free to disregard my comment.
I'm not the advice police or anything. Just someone who thinks compassion helps communities grow healthier and was chipping in.
Either way, have a good week.
and you as well.