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Wrked in a bakery with a café part to sit at. the store was in the same building as a convinence store. Every now and then a middle aged woman with smeared make up (think simpsons make up shotgun) went to the convience store the came to us, to first use the toilett and the sit down and "drink" a coffee. at least that is her story. as a worker we all knew that she never drank the coffee, but instead drank those mini alkohol bottles in the toilett ( as if we didnt see the bottles in the trash). she usually gets punch drunk till closing time. but we let her since she obviously felt ashamed about drinking, and seemed to have a hard life as is. but as she got comfortable with the workers, because we were nice to her, she started to belive/act as if she worked there too when drunk. repositioning all the tables and chairs. takeing the toilett keys home and never return them, try to make us hang out inside the store after closing. and if you ever tried to reason with a drunk person you know there is no way. after we needed to call the police the second time just to able to end out shift, and close down, she got banned.
in a way i feel sorry for her, since she was never seen in the store again. these people make me want to be able to help. but i am not able and i get paid minimum wage to keep up with it :/