This isn't the first time they've pushed an update which crashes PCs.
IIRC, the development/testing is done on Windows under VMs rather than a sample of real world hardware, so it's like "well yeah, duh, no wonder why you keep releasing updates that crash & freeze end users machines"
Between shit like this, Crowdstrike, and Microsoft Recall I wonder why anyone even bothers with Windows anymore. I have both Mac and Linux (both which I love equally). Both of them don't seem to have anywhere near these levels of issues - Macs I would hope not given the eye-watering amount I've spent on it, and Linux I could be forgiven if it did give me hassle, but no.
TheGrandNagus hit the nail on the head perfectly, but as someone who actually does read the FT every now and then, I'm genuinely shocked they even published this.
Granted, it's under an "Ask Shrimsley" thing, but for a hot minute I was reading it like a normal FT article thinking "what the actual fuck?"
It honestly reads like the comment section of the FT, not something that should've been passed through an editor and published.