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Basic cyber security says that passwords should be encrypted and hashed, so that even the company storing them doesn't know what the password is. (When you log in, the site performs the same encrypting and hashing steps and compares the results) Otherwise if they are hacked, the attackers get access to all the passwords.

I've noticed a few companies ask for specific characters of my password to prove who I am (eg enter the 2nd and 9th character)

Is there any secure way that this could be happening? Or are the companies storing my password in plain text?

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[-] randombullet@lemmy.world 40 points 1 year ago

I'm assuming they're plain text. There's is no perceivable way they can only use those data points to to figure out which hash it is. Unless of course they're using their own "hashing" function which isn't secure at all since it's probably reversible.

[-] ayaya@lemmy.fmhy.ml 21 points 1 year ago

Theoretically they could take those two characters + a salt and then also store that hash. So there it is technically a way to do it although it'd be incredibly redundant, just ask for the actual password at that point.

[-] hansl@lemmy.ml 9 points 1 year ago

Please don’t do that. Brute force attacks are very easy on single characters, even two of them.

[-] r00ty@kbin.life 5 points 1 year ago

Yes, I did a reply about this above because this idea has been suggested a few times and it's truly a bad security move. I'd prefer they just encrypted it and made sure the key was stored separate from the database. That's more secure than this idea.

[-] FearTheCron@lemmy.world 7 points 1 year ago

Perhaps they validate the passwords client side before hashing. The user could bypass the restrictions pretty easily by modifying the JavaScript of the website, but the password would not be transmitted un-hashed.

It is worth pointing out that nearly any password restriction like this can be made ineffective by the user anyway. Most people who are asked to put a special character in the password just add a ! to the end. I think length is still a good validation though and it runs into the same issue @randombullet@lemmy.world is asking about

[-] Kissaki@feddit.de 3 points 1 year ago

How would they validate individual characters client side? The set password is on the server.

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[-] tgxn@lemmy.tgxn.net 1 points 1 year ago

They could hash the xth letters in a seperate column that are hashed separately, but it's likely they are just storing plain text.

[-] Khan@feddit.nl 18 points 1 year ago

I have never heard of anything secure doing that. Assuming they have taken security steps, it would mean they recorded those characters in plaintext when you set your password, but that means that at least those characters aren't secure, and a breach means some hacker has a great hint.

When the hashing occurs, it happens using the code you downloaded when you visit the site, so it's your computer that does the hash, and then just the hash is sent onwards, so they can't just pull the letters out of a properly secure password.

A secure company would use two-factor authentication to verify you above and beyond your password, anyway, since a compromised password somewhere else automatically compromises questions about your password.

[-] Nighed@sffa.community 6 points 1 year ago* (last edited 1 year ago)

A lot of banks in the UK do it. They normally have a secondary pin that they will ask for 2 or 3 characters of.

This means that if you log in and get keylogged/shoulder surfed etc they don't get the full pin. The next time you login you will get asked for different characters.

Not great, but not awful either - going away now that 2fa is more common

[-] Khan@feddit.nl 2 points 1 year ago

A secondary pin is a bit better but characters from the actual password (that you have to enter anyway) adds nothing to security from that kind of intrusion.

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[-] floofloof@lemmy.ca 1 points 1 year ago* (last edited 1 year ago)

Unless they hash and store various combinations of characters in addition to, or instead of, the whole password. I haven't heard of anyone doing this. If you were to pad them with a unique salt and a pepper before hashing each combination, ~~you could end up with something more secure than just hashing the whole password~~ Edit: I was wrong it seems; you'd still end up with something insecure. But hashing the whole password, if done properly, is already secure enough so this would seem like needless complication unless there's some unusual concern about the password being intercepted in transit, and in that case you'd have other problems anyway.

I have heard of this thing of asking for selected characters of a static second authentication factor (e.g. a PIN), but not of a password itself. And now that we have proper 2FA systems I haven't seen anything like that in a while.

[-] Khan@feddit.nl 2 points 1 year ago

It'll be less secure.

If they hash a subset, then those extra characters are literally irrelevant, since the hash algorithm will exclude them. Like if they just hashed the first 5 characters, then "passw" is the same as "password" and all those permutations. Hashing is safe because it's one-way, but simple testing on the hashing algorithm would reveal certain characters don't matter.

Protecting a smaller subset of characters in addition to the whole password is slightly better but still awful. Cracking the smaller subset will be significantly easier using rainbow tables, and literally gives a hint for the whole password, making a rainbow table attack significantly more efficient. Protecting the whole thing (with no easy hints) is way more secure.

It also adds nothing to keylogging, since it's not even a new code, it's part of the password.

There was a time where that level of security was acceptable, and it still could be ok on a closed system like an ATM, as the other reply to my comment pointed out, but this kind of protection on a standard computer is outdated and adds holes.

[-] Primarily0617@kbin.social 1 points 1 year ago

Less secure if you come at it from the perspective of cracking the password, but probably more secure in real-world terms.

If you type in your bank password and somebody's compromised your browser, they now have your entire password.

If you type in the third, fourth and eighth digits and somebody's compromised your browser, they still can't access your account.

Obviously full 2FA is probably better, but

  • A bank requiring a smartphone to bank with them is probably a no-go
  • A bank probably has to deal with some of the least technical users that are out there

If it's too hard for certain users to engage with the system correctly, they'll try to sneak around it in ways that could compromise their security more than if the bank had just gone with the specific digits thing in the first place.

[-] GenderNeutralBro@lemmy.sdf.org 13 points 1 year ago

I’ve noticed a few companies ask for specific characters of my password to prove who I am (eg enter the 2nd and 9th character)

They what?!

This is a huge red flag and should not even be possible for your primary password, if they are following basic security principles. Are you sure this isn't a secondary PIN or something like that?

[-] lobster_irl@kbin.social 5 points 1 year ago* (last edited 1 year ago)

NatWest in the Uk does it for both the password and the pin, has been since I signed up like 10 years ago. I assumed they do it so you don’t enter a full password that someone could access later. No idea how they work out but they are big and I assume if it was insecure they’d have had issues by now. I assume they store the letter groupings in advance.

[-] elbarto777@lemmy.world 6 points 1 year ago

I assume if it was insecure they’d have had issues by now.

At this point, it's okay to assume that they have had issues and they haven't disclosed them.

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[-] GenderNeutralBro@lemmy.sdf.org 4 points 1 year ago

I would assume they have the whole password in plain text, then. Not much you can do about it, just make sure you're not re-using any part of that password for other services. And if you are, then you should start changing them all to something unique, ideally with a password manager like Keepass or BitWarden. This is a good habit anyway, because you can never really know how companies are handling their IT security.

[-] lobster_irl@kbin.social 3 points 1 year ago* (last edited 1 year ago)

Crazy that that hasn’t become an issue for them yet! Thanks for the tips! I used to be pretty bad with my passwords but I’m reformed and using KeePass for everything these days.

[-] curiosityLynx@kglitch.social 2 points 1 year ago

One of the greats back on r/TalesFromTechSupport had a story about how his company (a telco, iirc) did the following with passwords:

  1. Discard everything after the 8th character.
  2. Replace everything that isn't a number or unaccented letter with the number 0.
  3. Store this "hash" in plaintext.

A user could have a password that they thought was "štr0ng&longsupermegapasswordofdoom" and be able to log in with it, but what was stored was "0tr0ng0l" and they would have been able to log in with something like "!tröng$lips" as well.ä

None of this was communicated to the customers.

Obviously, once in a while a customer would call support because they were sure they had made a mistake entering their password but were able to log in anyway. And tech support had strict instructions to gaslight those customers that they must have entered the password correctly and just thought they made a mistake.

[-] lobster_irl@kbin.social 2 points 1 year ago

Hot damn 🙈

[-] WigglyTortoise@dmv.social 10 points 1 year ago

Do they always ask for the same characters? I'd imagine they could hash the password as well as saving only the 2nd and 9th characters as plaintext. Still a bit of a security risk but not nearly as bad

[-] ayaya@lemmy.fmhy.ml 2 points 1 year ago* (last edited 1 year ago)

Theoretically they could hash the the two characters with a salt and store it that way, but extremely unlikely they'd actually do that. And also fairly pointless. But still technically possible.

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[-] kambusha@lemmy.ml 7 points 1 year ago

Good question. A lot of banks in Europe use this type of setup, where it will ask you for 3-4 characters of your pin/password, both to login and to confirm transactions. I always thought it was weird but never thought about the security implications.

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[-] eating3645@lemmy.world 4 points 1 year ago

I always figured they checked the plaintext locally before hashing and sending it to their server, but I don't really know.

[-] snorkbubs@fedia.io 2 points 1 year ago

This is it.

It seems a lot of people have trouble distinguishing between what's simply happening in their browser, and what's being sent back to the server. I mean, I get it; it's confusing, even to the people creating the tech, let alone a casual netizen. It's a good question, and you can't fault anyone for wondering what's what.

[-] eating3645@lemmy.world 3 points 1 year ago* (last edited 1 year ago)

Yes, asking these questions is a fantastic thing.

Speaking of questions - I imagine there is a day to use the built in dev tools in the browser to verify that the particular site does this, but I don't know how. Do you happen to know how I might?

I remember signing up for a site a few years ago and they emailed me my confirmation, with my password, in plaintext. I was absolutely shocked

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[-] Primarily0617@kbin.social 1 points 1 year ago

that doesn't explain the scenario described in the post

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[-] TeczowaLesba@lemmy.blahaj.zone 4 points 1 year ago

One of the main differences between hashing and encrypting is that encryption is réversible by some means, while hashing isn't. The irreversibility is what makes it so ideal for storing a password in a way that definitely can't be used to get the original password back, even if someone steals the whole database with the passwords in it.

Those companies that ask for specific characters might be encrypting the passwords, but they definitely aren't hashing them.

[-] blueday@lemmy.world 3 points 1 year ago

They could hash pairs of characters on password creation and store those. Seems like more data points to guess the original password, but maybe the math is hard enough it doesn't do much.

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[-] Primarily0617@kbin.social 3 points 1 year ago* (last edited 1 year ago)

There's a security exchange thread on it here

It looks like there are certain kinds of algorithms you can run that give you this property.

Also, I've seen this when you have an alternate form of authentication like a password you type in full, or an existing session token. In those scenarios, you could probably use some sort of symmetric key encryption to encrypt the secondary password with the primary password / session token in such a way that you aren't storing the key and can't decrypt it, but that you can check specific digits on command.

[-] rufus@lemmy.sdf.org 2 points 1 year ago

Full-stack dev here, not necessarily in answer to OP’s question, but in my experience it is a pretty standard practice that when you log in to a service, the web page sends your unhashed creds to the server, where your password is then hashed and compared to the stored hash. Via HTTPS/TLS/SSL, this is a reasonably secure practice since the creds are still encrypted while in transport. Hashing is a computationally expensive process that (before the advent of WASM) wasn’t really feasible to do on the client side.

[-] reclipse 2 points 1 year ago
[-] jgkawell@lemmy.world 2 points 1 year ago

Web Assembly. Pretty neat tech if you read up on it.

[-] 520@kbin.social 1 points 1 year ago* (last edited 1 year ago)

This is typically used for a secondary authentication factor in most instances, such as a service ID number after you've already provided a username, and entered at the same time as a password.

It is not possible for them to securely be storing the password yet being able to retrieve individual characters at the same time.

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this post was submitted on 11 Jul 2023
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