this post was submitted on 18 Apr 2026
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Mildly Infuriating

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Happened to me when I saw a book on the US site, I wasn't able to see all reviews, but there was a button to sort-of "apply" to get approved for seeing all of them.

It took five days, then I got this email.

Interestingly, they're not doing this on the European site, you can still see all reviews there.

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[–] MrNesser@lemmy.world 178 points 3 weeks ago (3 children)

EU laws probably prevent them from doing shady shit like this.

Hiding a review just makes me not want to buy it

[–] lichtmetzger@discuss.tchncs.de 63 points 3 weeks ago (4 children)

I also think they're more cautious about the EU. There are less consumer protection laws in the US, so they get fucked first.

[–] atomicbocks@sh.itjust.works 32 points 3 weeks ago (1 children)

We don’t really have less laws. Just far less enforcement mechanisms. For instance I am supposed to be able to use my own modem, the FCC rules prevent ATT from forcing me to rent a modem. But the FCC hasn’t given a shit about anything since the 80s. So ATT forces me to rent a modem. Laws are only as good as their enforcement.

[–] chiliedogg@lemmy.world 26 points 3 weeks ago* (last edited 3 weeks ago)

My favorite example is the Magnuson–Moss Warranty Act, which requires manufacturers to honor warranty on products that you or a third party have worked on in the past unless the manufacturer can prove that the specific malfunction for which you're seeking warranty service was caused by the previous repair or modification.

Those "warranty void if removed" stickers are illegal.

It also prohibits manufacturers refusing to repair a product due to unrelated damage.

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[–] Malyca@lemmy.zip 4 points 3 weeks ago (5 children)

Wish I could go live in the EU

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[–] StarvingMartist@sh.itjust.works 86 points 3 weeks ago (1 children)

Took some digging but holy shit yeah this is real

[–] lichtmetzger@discuss.tchncs.de 36 points 3 weeks ago

Thanks for confirming! That's the box I saw as well, after clicking on it it said I will get an email in five business days - and it really took the whole five days.

[–] lichtmetzger@discuss.tchncs.de 46 points 3 weeks ago (11 children)

If you want to try it out yourself: This is the book where it happened. Despite that email I can see all of the reviews again, so maybe it's a feature they're testing out.

It's really shady to have a rating system and hide ratings within that system. Why have it at all then?

[–] DeathsEmbrace@lemmy.world 37 points 3 weeks ago (1 children)

Remember Amazon is owned by a billionaire or someone who is a part of the sociopathic class. They only want you to buy they don't give a shit about what you care about just pressing that buy now button. The laws are supposed to force them to care about the shit we care about but, everyone on this planet in politics is a corporate shill so tough luck.

[–] SpaceNoodle@lemmy.world 7 points 3 weeks ago (3 children)

If you're talking about Bezos, he only owns 9% (or possibly even less now) of Amazon.

[–] sem@piefed.blahaj.zone 12 points 3 weeks ago (1 children)

Huh til, it still is the source of his wealth, and the other 91% probably also goes mostly to rich assholes, however I'm sure the public will be holding the bag if Amazon ever goes down in valuation.

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[–] classic@fedia.io 21 points 3 weeks ago

Maybe it's lazy on my end, but my first guess is that it would be in order to prioritize and normalize the AI summary. Basically a dystopic move towards trust me bro

[–] snooggums@piefed.world 20 points 3 weeks ago

feature

"To improve the user experience we are hiding things that were one of the primary reasons we became a monopoly."

[–] sidebro@lemmy.zip 18 points 3 weeks ago (1 children)

To manipulate the market, is the only answer I can come up with. Why else would they do this?

[–] etherphon@piefed.world 10 points 3 weeks ago

Making their massive collection of reviews only available to their shitty AI, I would suppose.

[–] HeadfullofSoup@kbin.earth 7 points 3 weeks ago (2 children)

I tried from canada on amazon US same as you i have to “apply” to get more review a fast search show they do that since at least since middle of 2025 on “ products in categories with high competitive pressure and potentially manipulable reviews “

Still don’t make much senses

[–] Reverendender@sh.itjust.works 8 points 3 weeks ago

So that's actually interesting though. I'm not necessarily condoning this behavior. But if they have identified that unscrupulous, fraudulent outside parties are potentially manipulating the reviews, and that is what's causing Amazon to block the reviews, then that might actually be a beneficial move on their part. It's Amazon, so I'm inclined to think they are the ones behaving badly, but this is at least a possibility.

[–] almost1337@lemmy.zip 6 points 3 weeks ago

I'd wager it's to prevent other AI trainer bots from scraping the reviews

[–] jordanlund@lemmy.world 2 points 3 weeks ago

For what it's worth, I'm in the US Amazon app on Android and it states "96 customer reviews".

Once I unchecked the box requiring verified purchases, it does in fact show 96 reviews.

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[–] parson0@startrek.website 36 points 3 weeks ago (1 children)

Stop buying anything on Amazon

[–] JamesTBagg@lemmy.world 5 points 3 weeks ago (1 children)

I haven't bought much from Amazon in years, but them being so prolific meant there were lots of reviews for me to read before buying the product somewhere else.

[–] parson0@startrek.website 3 points 3 weeks ago

Good idea actually

[–] tonyn@lemmy.ml 36 points 3 weeks ago (2 children)

I'd bet this is a move to prevent their reviews from being used to train competing AI systems.

[–] brbposting@sh.itjust.works 2 points 3 weeks ago* (last edited 3 weeks ago)

Write product reviews using Amazon reviews, stuff with affiliate link, profit

Cognitive dark foresty

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[–] jaybone@lemmy.zip 26 points 3 weeks ago (2 children)

I’ve used Amazon for many years. I hadn’t written a lot of reviews. Recently I’ve been getting a lot of shitty products. So I started writing bad reviews. Maybe others are doing the same now too.

[–] PriorityMotif@lemmy.world 14 points 3 weeks ago (3 children)

There's a lot of fakes mixed in with regular inventory because individual sellers can send their products to have Amazon fulfill orders for them and Amazon just mixes inventory all together. This is why I don't buy a lot of name brand stuff from Amazon, especially things like shampoo as you don't know what you're getting.

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[–] UnderpantsWeevil@lemmy.world 2 points 3 weeks ago (1 children)

Lots of their electronics options are these really TEMU-tier garbage specs with half a mile of promotional material between the "Buy" button and the details/reviews.

You really need to know what you're trying to buy, how to use the filters to screen out the crap, and even then its a gamble. Amazing to feel the temptation to just go to Best Buy.

[–] moakley@lemmy.world 2 points 3 weeks ago (1 children)

Best Buy is great. They have this thing called a "store", which I guess is what they use to store all the products? Anyway, you can just drive there and they ship the product directly into your hands! It's crazy. I hope it catches on.

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[–] DaddleDew@lemmy.world 23 points 3 weeks ago

There has been tons of products with fake reviews for over a decade as well by now.

I remember back when Amazon was a source for trustworthy products in the earlier days. Then they let the shady sellers in. Then they hid the country of origin. Then allowed fake reviews. And now they're hiding the reviews they don't like? Why would anyone want to purchase anything from that site at that point?

[–] zr0@lemmy.dbzer0.com 17 points 3 weeks ago

Interestingly, they're not doing this on the European site, you can still see all reviews there.

I wonder why this might be…

[–] gigachad@piefed.social 13 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

There is a lot of stuff where it's hard to find alternatives to Amazon, but books aren't really one of those items. Ditch Amazon, support your local book store. Your prime membership pays for Jeff Bezos' next helicopter ride while his employees are pissing in bottles during shift or just lying around dead somewhere

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[–] Cevilia@lemmy.blahaj.zone 13 points 3 weeks ago

Here in the UK they'll sometimes remove negative reviews as "off topic" anyway.

Reviews? Can't trust 'em.

[–] Bloomcole@lemmy.world 12 points 3 weeks ago

How bout you don't use fucking Amazon.

[–] chunes@lemmy.world 9 points 3 weeks ago

Wooooooow. This is some of the biggest bs i've ever seen.

[–] jeffep@lemmy.world 7 points 3 weeks ago

They already only show positive reviews unless you login

[–] melsaskca@lemmy.ca 7 points 3 weeks ago

Stores everywhere...it's time to cut out the middleman (again). Getting an ecommerce website is not rocket science anymore.

[–] TachyonTele@piefed.social 6 points 3 weeks ago

Interesting. See, what I did to make sure this doesn't happen is I simply stopped using amazon years ago

[–] someguy3@lemmy.world 4 points 3 weeks ago

AI prevention?

[–] Natanael@slrpnk.net 3 points 3 weeks ago

I saw the same restriction on the Swedish site

[–] Tattorack@lemmy.world 3 points 3 weeks ago

Amazon becoming like the Superstore.

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