this post was submitted on 10 May 2025
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Just 1 in 4 AI investments bring in the ROI they promise—but CEOs just can’t resist the technology.

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[–] pelespirit@sh.itjust.works 35 points 1 day ago

Hey workers of any kind, remember how fast these companies tried to replace you. It wasn't because they thought the tech was cool.

[–] techt@lemmy.world 8 points 19 hours ago

“I am of the opinion that AI can already do all of the jobs that we, as humans, do,” the CEO told Bloomberg in February.

We look forward to your resignation

[–] RejZoR@lemmy.ml 21 points 1 day ago

They just need to learn it the hard way, coz it's not like we all "told them so" right in the begining.

[–] dohpaz42@lemmy.world 12 points 1 day ago

“As cost unfortunately seems to have been a too predominant evaluation factor when organizing this, what you end up having is lower quality,”

Whatever they are paying this guy, I could’ve predicted this on day one for a quarter of what they paid this idiot to figure out after “years” of service.

🤦‍♂️

[–] Maeve@kbin.earth 6 points 1 day ago (1 children)

Today, that customer support channel is hiring again: CEO Siemiatkowski said Klarna has two new agents acting as freelance customer support. It’s also piloting an “Uber type of setup” that lets the workers choose their own schedules and work from anywhere in Sweden, where Klarna is based, at pay starting at 400 Swedish krona ($41.17). Some of these agents, Siemiatkowski said, could even be customers.

Does anyone know what inflation -adjusted starting salary and benefits were, before the AI experience?

[–] stoy@lemmy.zip 11 points 1 day ago* (last edited 1 day ago) (1 children)

We don't really use an hourly wage standard for office jobs in Sweden.

Most people just gets a fixed ammount per month.

But if we try and convert the hourly to monthy pay...

This month is 160 work hours, so lets do some maths...

400*160=64000

That is a very good salary in Sweden.

Something doesn't add up...

EDIT: the CEO talks about these jobs being like Uber or something...

So... like contractors?

[–] Maeve@kbin.earth 8 points 1 day ago (1 children)

Thanks! Do contractors usually get wage-employee benefits, PTO etc?

[–] stoy@lemmy.zip 11 points 1 day ago (1 children)

That is what I am wondering....

The CEO did mention the jobs being like Uber, which worries me...

It sounds like he wants to use contractors that can quickly be terminated once AI picks up the pace....

[–] Maeve@kbin.earth 6 points 1 day ago

Among other things. If it's like Uber that means there will be lulls too. And would these jobs be localized or globalized? This is just sketchy all around, but FT always carries water for their target audience, as do most publications, I suppose.