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submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

Yelp has a wall of shame for businesses caught paying for fake reviews::Yelp has a new tool to help people track businesses that have tried to manipulate their standing on the review platform..

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[-] PrefersAwkward@lemmy.world 141 points 9 months ago

Funny how a company that is known for extortion is parading itself as something that looks out for cheating in reviews.

[-] Apollo2323@lemmy.dbzer0.com 29 points 9 months ago

For real they are the shittiest company ever. Every time they call I block the number right away.

[-] Ejh3k@lemmy.world 6 points 9 months ago
[-] Apollo2323@lemmy.dbzer0.com 11 points 9 months ago

Yes I have a small business and I did the stupid thing of listing my business on Yelp. They will try manipulate you into getting into their ads and they ended up charging me $900 for one customer that I got.

[-] makingStuffForFun@lemmy.ml 24 points 9 months ago
[-] Dr_Decoy@lemmy.world 18 points 9 months ago

Same. I remember friends who owned a small restaurant early in the Yelp days who were constantly harassed and extorted. They survived but the threat to their business was palpable.

[-] AbidanYre@lemmy.world 11 points 9 months ago

I'm sure there's a price to get yourself removed from that wall.

[-] CarbonatedPastaSauce@lemmy.world 63 points 9 months ago

That wall of shame is called yelp.com.

[-] nous@programming.dev 51 points 9 months ago

Yelp is a business engaging in shady tactics. So how can I ever trust anything they create.

[-] netburnr@lemmy.world 35 points 9 months ago

Yelp are some of the worst telemarketers requesting you pay for better review control

[-] dirthawker0@lemmy.world 24 points 9 months ago

Yelp has made this wall of shame incredibly hard to browse. It's not sorted in any clear way, and there's no way to sort or filter it. You have to keep clicking "load more" to get 15 at a time. They really do not want to help you find which businesses to avoid in your area.

[-] Exusia@lemmy.world 14 points 9 months ago

Because it's not about normal people browsing it, it's about them saying "we put you on our wall of shame "pay us instead of those fake reviewers!" And then removing the business from their tidy, alphabatized, excel spreadsheet that the esoteric algorithm the "wall of shame" randomly pulls from.

It's about blackmail :D

[-] Toribor@corndog.social 11 points 9 months ago

I assume they want you to pay THEM for positive reviews, not someone else. Yelp sucks.

[-] autotldr@lemmings.world 7 points 9 months ago

This is the best summary I could come up with:


Since 2012, Yelp has caught nearly 5,000 businesses engaging in shady tactics, like paying customers for favorable ratings or hiring people to write phony reviews.

Yelp is releasing a new index that tracks every U.S establishment it’s ever caught engaging in “suspicious” activity to influence its reviews.

Yelp places temporary alerts on businesses’ pages when it discovers fake reviews, and regularly releases transparency reports detailing its moderation efforts.

“We'd love to get to a place where this new index develops into a regular resource for others, whether it's FTC, consumers, regulators or other sites,” Malik tells Engadget.

But she’s also quick to point out that the index is also meant to help Yelp users make “educated decisions” about where to spend their money.

While you may not think much about visiting a coffee shop with a history of paying people to leave positive Yelp reviews, your feelings may be very different if you’re looking for a contractor to remodel your home, or for a daycare or moving company (all of which appear in the index).


The original article contains 412 words, the summary contains 175 words. Saved 58%. I'm a bot and I'm open source!

[-] Boggy@lemmy.world 0 points 9 months ago
this post was submitted on 21 Sep 2023
212 points (94.2% liked)

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