95
submitted 3 months ago* (last edited 3 months ago) by theDutchBrother@lemmy.world to c/asklemmy@lemmy.ml

Well since I've been mostly in customer service jobs I'd like for people to know that the reps don't make the rules or decisions. When there is something about a store or service that's undesirable such as prices then it's something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

you are viewing a single comment's thread
view the rest of the comments
[-] Hugh_Jeggs@lemm.ee 2 points 3 months ago

My router was free with my fibre connection and it's worked perfectly for three years along with the free TV streaming box

My car cost 12k brand new cos it's a little shitbox and that's all I need

My pc was about 3k and I built it myself

I'm guessing here, but it sounds like you're an pretentious dick and I wouldn't ask for advice anyway

[-] faltryka@lemmy.world 22 points 3 months ago

I think the point he’s trying to make is that he works on specialized network gear for enterprises and really isn’t the right person to go for IT support for your home internet issue. Not that you’re beneath him.

I kinda understand too, I have spent a lot of time in highly specialized technical domains and people often then ask me for tech support for things like their printer or whatnot that I am ignorant of.

[-] neidu2@feddit.nl 6 points 3 months ago
[-] brygphilomena@lemmy.world 17 points 3 months ago

He's saying he works on enterprise gear. It's different. In networking, a lot of similar but other than rebooting shit, there isnt much to do.

And managing servers, services, using terraform or Jenkins, docker, podman, kubernetes or any other enterprise tool isn't the same as fixing your computer not printing.

Totally different skills

[-] borari@lemmy.dbzer0.com 1 points 3 months ago

I’ve seen a ton of response across lemmy like this. People are just primed to get hostile/argumentative for no reason and, as in this case, because they completely failed to comprehend the original post.

[-] agressivelyPassive@feddit.de 3 points 3 months ago

Maybe because the original post seems awfully arrogant, if you don't know the context - and the post didn't provide any context.

I've seen a ton of responses like yours. You're implying that everyone gets the context, if they don't, you assume everything is "hostile" if it's not the exact line of thought you happen to support.

Accept that other people live different lives from yours and have different experiences and knowledge.

[-] etchinghillside@reddthat.com 10 points 3 months ago

Things running in a datacenter might not be quite analogous to consumer equipment.

Is how I would interpret their comment.

this post was submitted on 13 Jul 2024
95 points (98.0% liked)

Asklemmy

43750 readers
1239 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago
MODERATORS