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What’s the worst piece of technology you’ve ever owned?
(lemmy.world)
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this post was submitted on 27 Jun 2024
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A Canon printer. Not just a simple one, but a big (wide) one with real ink tanks, about 20 years ago.
Under Linux, I could only access basic printing services with that, and this only by using a default driver not made by Canon that happened to work. So I contacted Canon to get a proper user manual to create a proper device driver for this (something I could have done without problems), and basically got the answer that they would not support this, as "open source is theft of intellectual property". They also had some very choice words about Linux in general.
I assumed I just got an asshole on the phone, so when I attended Cebit a short time later (back then the biggest trade fair in Europe for things like that), I went to the Canon booth, explained my issue, and basically got the same reply. So I sold the Canon printer and bought an HP one. At least HP supported Linux and supplied working drivers. Sadly, they have really gone down the drain since that, so the next printer will be a different brand again...
I got an HP printer and it's prints reliably when connected via USB but that's about it.