this post was submitted on 31 Mar 2024
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It has to be noted that this applies to US citizens. For EU citizens the arbitration rules do not apply (that at least is how I read the ToS). Instead, they get an EU body that handles disputes:
European countries don't really have class action suits, issues are usually resolved through all kinds of government agencies and without court involvement. Why bother with court when The Consumer Ombudsman in the UK can fuck any company sideways in a fraction of time and for free?
You mean they don't get their $0.55 check in the mail when some lawyer successfully sues a company on their behalf and walks out with $50M?
Gee, that's truly a loss.
Suits can also set legal precedents that the company (and others!) may need to follow. Yeah the settlement is typically ass but grounds to sue again for continued bad behavior can’t get ruled on by an actual court of law during arbitration.
In other words, this is actual class warfare against customers.
What the means actually? Does that mean I sent an email to ODR/OCDS to opt-out or suggesting instead of suing them, submit a complaint to ODR/OCDS?
To my knowledge, you don't need to opt out of anything.