Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

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Is this even legal? Hiding data deletion behind login (after email request) (lemmy.dbzer0.com)

submitted 10 months ago by pacjo@lemmy.dbzer0.com to c/privacy@lemmy.ml

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I wanted to delete my old oppo id account, and to do that I'll need to login into it, but I don't know the password.

Password reset requires saying when the account was created (month and year) and "tech support" can't help here either.

Is it legal to block / hide account deletion behind login in European countries? GDPR (and polish RODO) both talk about a right to data deletion, which in this case, I believe, isn't respected.

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[–] pacjo@lemmy.dbzer0.com 3 points 10 months ago

First I wrote on live chat support. After they couldn't help me, I sent the email.

...and it's not the email alone I'm mad at (maybe a little) but the overall experience I had with them. After explaining my issue I was told multiple times they couldn't do anything and the best suggestion I got was "you could create another account", that's not helpful. What am I supposed to do, just leave the old one to die slowly and forgotten?