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Pizza Hut's AI system caused 'cascading' problems and $100M in damages, franchisee alleges in new suit
(www.businessinsider.com)
this post was submitted on 19 May 2026
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Why on earth is a company like Pizza Hut using Door Dash for it's deliveries? They're easily capable of running their own delivery service.
I wonder this about a lot of my local restaurants. Maybe some of the platforms require it. I know that in my area, everything serviced by Door Dash arrives more than 40m after leaving the store, cold, unappetizing. That makes sense if they're doing what the article says and waiting for more orders before delivering.