this post was submitted on 13 May 2026
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Technology
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Be aware that if you fail the ID check for Curve (which I somehow managed to do) they'll essentially just ghost you without offering the opportunity to try again. I've tried a few times to get someone from their customer service to help me sort it out, but it always fizzles out after a couple of messages.
As an alternative, I use Monzo with a Garmin watch. It's not perfect because I have to transfer any money I want available from my bank to Monzo, but once I've done that it's easy enough to access on my watch. All in all, I mostly carry my bank card in a magsafe wallet, but it's handy to have payments on my watch in a pinch.
I failed the check first time too. I persevered with their, admittedly terrible (at the time), customer service. I had to resort to using X to grab their attention.
Now that they're part of Lloyds I would hope the support to get better but, luckily, I've not had to deal with them recently.
I also bank with Monzo, if that's worth adding.