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OP's picture doesn't show it, but to the left of the buttons there is a field for contactless keys to "log in" to the booking system. This means that residents will bring their key chain up to the panel every time they want to use it, potentially scratching its surface. Additionally, some people will use their keys (which they already have in their hand) to push the buttons to avoid germs, especially after the pandemic. You frequently see small dents in heavily used buttons like this (elevators, booking panels, door buttons...).
And if there are no laundry time slots available when you need one, you might punch the panel... People are people.
The manufacturer's site even lists "robust design against vandalism" as a feature.
Yeah it's in a student apartment and the people here are barbarians I'm surprised the laundry room door still has functioning hinges. The control box is built like a tank