this post was submitted on 04 Apr 2026
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My dad died last November and when I called the funeral home we'd picked out to come pick up his body, the answering service was fucking AI. It had a weird non-specific accent and when it repeated my father's name back for confirmation, it said "Robert common name R-O-B-E-R-T, Smith common name S-M-I-T-H." I was like "WTF? Common name?" I'm still made at myself for not telling them to go fuck themselves and using a different funeral home. For bonus points, the funeral home owner (with the same last name as one of the characters in The Sopranos) kept cracking jokes when we met with him, and then he ghosted me for two weeks and finally delivered the urn with the ashes in it at 8 pm the night before the interment ceremony, leaving them on my porch and splitting before I could talk to him.
But the fucking AI thing was the worst. I keep replaying the "condolences" it offered in my head.
I hope you left a review so other people know what they're getting into. bad enough that you had to deal with it
Man, "condolenses" from fucking AI sounds the worst jeeessh
I mean, it's bad coming from actual human beings involved in the funeral home business because you know that they absolutely do not really give a fuck in the slightest (not something I really hold against them because they have to be like that for their own sanity). But coming from AI is just next level awful.