Ask Lemmy
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No one wants to get into the weeds, but you work in those weeds and they'll strangle you if you thrash about while ignoring them for too long.
Understanding where you work fits in the bigger picture, and how it connects to work in other areas, is a powerful tool to suss out problems effectively and inform solutions. Know at least little bit about what's downstream.
Recurring problems are rarely a function of stupidity and incompetence (alone), and much more often a function of imbalance between demands and available resources.
Sales cares about that quarter's number going up, so they will do everything in their power to get that sale. This includes promising the moon and doing no consultation with anyone to confirm there's resources to meet those expectations. Failure to meet those expectations will still be Operations' fault.
In the same way not everyone wants to be an A student, not everyone wants to be a rock star employee. In the real world, those people are the smart ones.
No matter who you are, you are replaceable. If you've become something like a key limb, this is still true. They'll just do without that limb for a while and bitch that no one is doing the stuff that limb took care of it.
It's always better to underpromise and overdeliver than to overpromise and underdeliver. Most of the time, this is a question of framing. If someone tells you something will be ready by Friday, always tell the client it will be ready by Tuesday whenever possible. If it's ready by Friday, you are a [insert a bunch of positive buzzwords] organization. If it's not, that's ok because you said it'd be ready on Tuesday. Check in Monday morning.
If you're client-facing, you're going to get a lot of praise for shit you didn't personally do. Spread the praise freely - people remember this and will be more willing to help you out in the future than they would be otherwise.
Being likeable will get you further than sheer competence. Competence at the right moment is more valuable than likeability. Aim for both. Shorter version: try not to be a dick, while also using your head meat.
Trust, but verify.