Thanks for nothing, Sony. (WH1000-XM5)
this post was submitted on 05 Mar 2026
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Mildly Infuriating
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Absolutely. Added to that, they seem to be actively ruining their headphones with software updates as well. My XM5's randomly turned off every few hours and thanks to a Chinese hacker I was able to downgrade the software - guess what, the problem went away.
They're either doing this deliberately so you buy the latest model or their development team is utterly incompetent.
Yeah, several years back I had a pair of the Sony earbuds that I bought refurbished off of eBay. A firmware update borked the battery in one of the buds and Sony was replacing them free of charge, but since mine weren't bought new and weren't from an actual store, they told me to screw off, so I did and haven't been back. Before Sony ruined them they were really nice buds, but I'm not trusting them with my money anymore since they have proven a willingness to unilaterally decommission their devices.
Maybe they vibe coded the driver. :-D
I'm gonna choose Door Number 1, Monty..
This shit right here is why I don't let working stuff update anymore. I shouldn't be sweating if the software update I'm downloading is going to make my life worse or not.
It's a dangerous position to put people in: run vulnerable software or we will break your device. No one should have to choose between breaking their TV via update or staying on an insecure OS version and getting hacked.
In a functioning economy, the consumer goal of not getting hacked and having a functional device would be shared by the consumer AND the manufacturer.