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I would question if it's fast anymore either. In my days of working fast food long ago we had parameters of customer quality and speed we had to meet. I do not see any evidence that any of the chains care about any of that anymore. Why would they? They give shit for shit prices and shit speed, and people keep coming back for more. Capitalism rule, why do better when it's not needed or required?
yeah, I was gonna say that but I live in europe where the whole drive thru scene has never been as fast as how it used to be in the states. I do recall mcdonalds drive through being so quick you were scared of holding up the line. here, you are told to go park in one of the waiting bays 1:3 times, or you just wait 3-4 mins sitting at the window at a minimum.
I was in the states in summer 2021 and things definitely took longer than they once did, but I was so grateful to the kids working those shit jobs when covid was still prominent that I was tipping them $10 in cash at the window, not complaining.
I'll be back over in a few months and will 100% get both Arby's and Wendy's as you cant get those over here, so I guess I'll see what the pace is like.
Just to say though, prices have definitely gone down at the bigger chains, I dont think we're the only two people who feel this way and the companies realized they went past their ceiling in terms of how much they could charge for their mediocre food